Service and Maintenance Team Leader (Supervisor)

Group Leader- Service and Maintenance (Supervisor)

Location: Gurgaon, Haryana, India 
Job ID: 87517 

We Elevate... Quality of urban life

 

Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day.As part of the Schindler team, you’ll discover meaningful work that enhances quality of life for communities, and contribute to making places more accessible, inclusive, and sustainable for all. We combine innovation, safety, and high ethical standards, ensuring respect both among colleagues and for the world around us. By joining us, you don’t just become part of our success story; you help shape the future and continue our rich legacy that started back in 1874.

Schindler India is a 100% owned subsidiary of Schindler Group headquartered out of Mumbai and is backed by 5000+ employees who are spread across the length and breadth of the country. Besides business operations, Schindler India has its own Corporate R&D Centre, Elevator and Escalator Factory and Shared Service Centre to support India operations, which is in-fact one of the fastest growing market now globally. 

 

Join us as a

Group Leader- Service and Maintenance (Supervisor)

 

Your main responsibilities

The primary purpose of the role is to manage and direct a team of technical experts in maintaining and troubleshooting existing installations to ensure optimal performance and customer satisfaction.

Role & Responsibilities :

• Lead and direct a team of technical experts, ensuring that elevators, escalators, and moving walks are installed and upgraded to the highest technical standards and regulatory requirements, optimizing functionality and enhancing customer satisfaction.
• Provide in-depth technical guidance on-site to resolve complex issues, coordinating closely with engineers and project managers to ensure timely resolution and strict compliance with safety and quality standards.
• Oversee and conduct thorough inspections and testing of installations and upgrades, ensuring adherence to safety regulations and identifying areas for continuous improvement, thereby reducing the likelihood of future issues.
• Foster a collaborative and efficient working environment by regularly engaging with team members, facilitating effective communication and the dissemination of technical knowledge and best practices.
• Engage with external stakeholders, including customers, suppliers, and regulatory agencies, to ensure projects are executed smoothly, meeting all contractual and regulatory obligations and financial steering.
• Represent the company in technical discussions with clients and partners, demonstrating deep expertise and ensuring the company's standards and values are upheld.

 

What you bring

Qualification: Diploma / B.E

Professional Experience :

• 4 - 6 years experience in elevator or similar industry
• Exposure to the Service Business
• Managed “Service” operations for a systems-driven company for at least 2 years.

Skills / Competencies :

1)Planning and Prioritization 2)Business acumen 3)Building customer relationships 4)Stakeholder Management 5)Leading teams 

What’s in it for you?

• Join our purpose-driven organization. Help shape an industry in which two billion people rely on our products and services every day.
• Your development matters to us. We help you grow by offering the support you need to develop your skills and access a rewarding and fulfilling career.
• Thrive in a diverse and supportive culture. Through local and global initiatives, we promote a culture of inclusion which celebrates diversity and ensures that everyone feels valued.

 

We Elevate… Your Career

 

Become part of our team, help us enhance quality of life and drive innovation while raising the bar for safety and sustainability. We value your diverse skills and perspectives as together we shape the sustainable cities of today and tomorrow.

Are you ready to embark on a new journey? Join #TeamSchindler! Discover more on our career website.

 

At Schindler Group we value inclusion and diversity, and practice equity to create equal opportunities for all. We endeavor that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, color, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health or disability.

 

Any unsolicited application from Recruitment Agencies is deemed to be rejected and does not constitute in any manner an offer from a Recruitment Agency.

Experience Level

Senior Level