HR Service Delivery Analyst

HR Service Delivery Analyst

Skill required: Employee Services - Employee Data Process Design
Designation: HR Service Delivery Analyst
Qualifications:Any Graduation
Years of Experience:2 to 3 years
Language - Ability:English(Domestic) - Proficient
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? Process new hires, leaves, separations, employee status changes, and other employee lifecycle events. ? Process pay changes, including promotions / demotions and ad hoc wage / salary changes and global mobility transactions ? Create and update process related documentation ? Ensure that all necessary documents and approvals have been received and information is entered accurately ? Resolve errors related to job or employee information ? Manage Employee leaves in Kronos ? Maintain employee files and records to meet recordkeeping requirements Assist team members with problems, concerns, or questions relating to employee data, jobs and positions, and ? compensation and pay administration ? Communicate questions, concerns or issues, and suggests resolutions to the team lead May cross train in other areas and “fill in” for administrative responsibilities during volume Employee Services refer to the support and resources provided by an organization to its employees. This includes HR assistance, payroll processing, benefits administration. The goal is to enhance employee satisfaction, productivity, accuracy The design of employee data processes to manage employment data, records and transactions using standard technologies and processes.
What are we looking for? ? Minimum one to two (2-3) years of professional HR experience, with a focus in HR data administration on Success factors is preferred ? Experience working in shared services environment desirable ? Experience working with solution center technology (e.g., case management) or HR systems and work intake system like ServiceNow will be preferable ? Strong analytical skills, attention to detail ? Experience working with customers across different geographies will be an added advantage ? Ability to practice good judgment and strong decision making skills ? Ability to handle confidential and sensitive information; acts in an honest and professional manner ? Ability to navigate computerized data entry system or other relevant applications Successfactors & SAP HR
Roles and Responsibilities: •Process new hires, leaves, separations, employee status changes, and other employee lifecycle events. ? Process pay changes, including promotions / demotions and ad hoc wage / salary changes and global mobility transactions ? Create and update process related documentation ? Ensure that all necessary documents and approvals have been received and information is entered accurately ? Resolve errors related to job or employee information ? Manage Employee leaves in Kronos ? Maintain employee files and records to meet recordkeeping requirements Assist team members with problems, concerns, or questions relating to employee data, jobs and positions, and ? compensation and pay administration ? Communicate questions, concerns or issues, and suggests resolutions to the team lead May cross train in other areas and “fill in” for administrative responsibilities during volume surge