How much salary can I expect as a Junior Desktop Support Specialist in AML RightSource India Private Limited in Gurgaon/Gurugram?

You can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.

What is the eligibility criteria to apply for Junior Desktop Support Specialist in AML RightSource India Private Limited in Gurgaon/Gurugram?

The candidate should have completed the required education and people who have 0 to 1 years are eligible to apply for this job. You can apply for more jobs in Gurgaon/Gurugram to get hired quickly.

Is there any specific skill required for this job?

The candidate should have sound communication skills and sound communication skills for this job.

Who can apply for this job?

Both Male and Female candidates can apply for this job.

Is it a work from home job?

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No work-related deposit needs to be made during your employment with the company.

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Junior Desktop Support Specialist

AML RightSource India Private Limited

Junior Desktop Support Specialist

AML RightSource India Private Limited

Gurgaon/Gurugram

Not disclosed

Work from Office

Full Time

Freshers only

Job Description

Jr. Desktop Support Specialist, Gurgaon

Job Description:

The Jr. Desktop Support Specialist is primarily responsible for the day-to-day deployment, support and problem resolution of end-user computing devices such as PC’s, Laptops and Tablets. This includes hardware and software provisioning, troubleshooting, and reporting.

Primary Responsibilities

Act as the primary technical contact, provide support to company employees by identifying, troubleshooting, analyzing, and solving OS, software, and hardware problems both on-site and remotely

Administering IT environment – workstations, printers, software installation, inventory management, updates, patches, etc.
Follow-up ticket requests and escalate if needed.
Manage Windows and MacOS and device deployment by MDM solutions.
Act as primary responsible for / support IT part of on- and off-boarding processes.
Observe and enforce group IT guidelines and IT standard operating procedures.
Keeping internal documentation up to date.
Manage and logistic IT equipment.

Required Qualifications

Fluent in English, both written and spoken.
Knowledge of Microsoft 365 suite and other Microsoft applications and products.
Knowledge of Windows 10/11 and MacOS.
Very good customer service support skills.
Excellent communication and problem-solving skills.
Ability to work well in a team and under tight deadlines.

Added Advantage

Experience with Atlassian products (Jira Service Management).
Experience with provisioning devices using MDM.
Experience with Windows 11 and MacOS.

AML RightSource is committed to fostering a diverse work environment and is proud to be an equal opportunity employer. We provide equal employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Recruitment Scam Alerts

We’re aware of an increase in recruitment scams where individuals falsely claim to represent AML RightSource. These scammers may ask for money or personal information by offering fake job opportunities through e-mail, text message or social media. Please verify the source of any job-related communications carefully. All official AML RightSource communications are conducted through "@amlrightsource.com" email addresses. If you encounter suspicious messages, do not respond.