Key Account Manager - National Highways Authority of India (NHAI) - North Region

Key Account Manager - NHAI - NORTH

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Job Description:

About 3M Transportation Safety

For over 80 years, 3M’s Transportation Safety has been pioneering innovative technologies that enhance road safety and traffic management. In India, this division is one of the largest and fastest-growing, recognized as a preferred partner in key infrastructure projects.

From reflective sheeting for traffic signs to advanced solutions for vehicles and road markings, 3M continues to transform road safety through science, helping ensure every road user reaches their destination safely and efficiently.

Position Overview

This role is responsible for driving business development in NHAI for Transportation Safety across the North India region. The selected individual will champion road safety solutions, engage with NHAI stakeholders (consultants, contractors, department) and contribute to the division’s continued growth in India.

Key Responsibilities

• Lead end-to-end NHAI business development and relationship management

• Build strong engagement with NHAI, consultants, and major contractors.

• Identify customer challenges, analyze needs, and deliver tailored solutions that align with 3M’s safety goals.

• Conduct product demonstrations, seminars, and awareness programs to promote road safety and demonstrate product differentiation.

• Ensure 3M product specifications are incorporated in relevant government tenders and project documents.

• Identify new business segments, introduce new products, and explore untapped market opportunities.

• Use CRM and sales automation tools to maintain an active sales pipeline and manage opportunities effectively.

• Develop forecasts, execute marketing initiatives, and achieve assigned targets on a monthly and annual basis

• Collaborate with internal cross-functional teams to ensure exceptional customer service and complaint resolution.

Qualifications

• B.E. / MBA with a proven track record in B2B or institutional sales.

• Minimum of 5 years of core sales experience, preferably in infrastructure, industrial, or government sector sales.

• Familiarity with government departments and procedures (e.g., PWD, NHAI, Municipal Corporations, Smart Cities).

• Experience in infrastructure project sales, concept selling, seminar facilitation, and specification-based sales.

• Experience influencing tender generation and working on long-cycle sales engagements.

Preferred Attributes

• Strong communication and stakeholder engagement skills.

• Solution-oriented, self-driven, and proactive.

• Comfortable with data-driven decision-making and CRM tools.

• Demonstrated growth mindset and ability to work both independently and collaboratively.

Learn more about 3M’s creative solutions to the world’s problems at www.3M.com or on Instagram, Facebook, and LinkedIn @3M.Safety is a core value at 3M. All employees are expected to contribute to a strong Environmental Health and Safety (EHS) culture by following safety policies, identifying hazards, and engaging in continuous improvement.

Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.

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Experience Level

Mid Level