Programmer Analyst

Lead programmer analyst

Designation Lead programmer Analyst

Key Expectations

• Own end-to-end technology delivery (System Analysis, Configuration, and Quality

Assurance) for aligned benefits services or product lines.

• Provide technical leadership through high-level analysis, design oversight, and quality assurance sign-offs.
• Ensure smooth production deployments and stable transition of projects into operations.
• Mentor, coach, and develop Analysts and Senior Analysts to build strong technical capability.
• Balance client expectations, delivery timelines, quality, and resource constraints effectively.

Required Skills

• Deep technical expertise in benefits systems and service lines.
• Strong system analysis, configuration, and QA governance capabilities.
• Project and workload management skills.
• Strong stakeholder and client communication skills.
• Ability to lead, mentor, and coach technical teams.
• Strong documentation, risk management, and problem-solving skills.
• Expert in US Benefits administration – Health & Welfare domain
• End to end understanding of Files lifecycle including strong understanding of Payroll including CLP process

Role Description

The Lead Analyst – Technology has overall accountability for the technology work—system analysis, configuration, and quality assurance—of Alight’s proprietary benefits system for one or more aligned service or product lines, such as Health Management (HM). The role may support one or multiple clients based on business needs.

The Lead Analyst is responsible for creating high-level and complex analysis, approving all system configurations, technical documentation, and testing outcomes, and ensuring alignment with client requirements and system capabilities. The role plays a critical governance function by signing off on production migrations, ensuring stability of newly released projects, and managing a smooth transition to operations for ongoing support.

In addition, the Lead Analyst provides strong technical leadership by coaching and mentoring Senior Analysts and Analysts on quality, technology, and client-specific requirements. The role also involves coordinating with Project / Performance Team Managers to manage workload, address unplanned work, and ensure delivery commitments are met. Depending on business needs, the role may also include people management responsibilities.

Key Responsibilities

• Partner with clients to understand technical requirements, manage expectations, and guide analysis activities.
• Define and execute integrated system and testing strategies for aligned services.
• Perform high-level gap and impact analysis and delegate detailed analysis as appropriate.
• Oversee data conversion, interface strategy, and integration with Shared Services.
• Ensure maintenance of regression test plans and integration of test execution and quality.
• Lead deployment execution, production stabilization, and system abend monitoring.
• Drive precise technical documentation, including gap analysis and transition artifacts.
• Foster a collaborative and performance-driven team environment.

Education:

• B.Tech (CS / IT / ECE) or MCA – mandatory Experience
• Prior experience with Alight / Aon / Wipro is an added advantage
• Health or Retirement Domain experience preferred
• Experience in development and implementation of software solutions
• Strong project management experience

Our story

At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.”

Our Values:

Champion People – be empathetic and help create a place where everyone belongs.

Grow with purpose – Be inspired by our higher calling of improving lives.

Be Alight – act with integrity, be real and empower others.

It’s why we’re so driven to connect passion with purpose. Alight helps clients gain a benefits advantage while building a healthy and financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, absence management and navigation.

With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.

Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.

Learn more at careers.alight.com.

Alight requires all virtual interviews to be conducted on video.

Benefits

We offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as several voluntary benefit options.

By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test.  You will be notified during the hiring process which checks are required by the position.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

DISCLAIMER:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

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Experience Level

Senior Level