CRM Technical Consultant

Module Lead - Infor LN Finance Functional Job

YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation.

 

At YASH, we’re a cluster of the brightest stars working with cutting-edge technologies. Our purpose is anchored in a single truth – bringing real positive changes in an increasingly virtual world and it drives us beyond generational gaps and disruptions of the future.

 

We are looking forward to hire Infor LN Professionals in the following areas :

 

Experience

5-8 Years

Job Description

Leadership / Team Management Responsibility:
•    Drive operational excellence and continuous improvement initiatives 
•    Support transformation initiatives focused on process automation and efficiency 
•    Collaborate with cross-functional business and IT teams for issue resolution and enhancements 
•    Contribute to process standardization and knowledge management 
________________________________________
Essential Experience:
•    Strong experience in ERP LN application support and business process understanding 
•    Expertise in ERP LN modules such as: 
o    Manufacturing 
o    Logistics 
o    Procurement 
o    Warehouse Management 
o    Order Management 
o    Finance (Major understanding) 
•    Experience in: 
o    Incident management 
o    Service requests 
o    Problem management 
o    Root Cause Analysis (RCA) 
o    Change management support 
•    Hands-on experience in: 
o    ERP LN configurations 
o    Functional troubleshooting 
o    User support and issue resolution 
•    Good understanding of: 
o    Must have Finance functional process knowledge and understand financial accounting entries.
o    Must have good hands-on knowledge and presently working on Infor LN/ BaaN ERP
o    Must have good knowledge of all Finance Modules ACP, ACR, GLD, FAM and CMG etc. including Mapping Scheme & Integration transactions.
o    Interfaces 
o    Web services 
o    Third-party integrations 
•    Experience supporting ERP applications in: 
o    Automotive industry 
o    Manufacturing / Discrete Manufacturing environments 
•    Ability to: 
o    Analyze business requirements 
o    Translate requirements into functional solutions 
o    Coordinate with technical teams for implementation and fixes 
•    Exposure to: 
o    ServiceNow 
o    SAP integration 
o    Reporting tools 
o    Automation initiatives 
•    Minimum 5–8 years of relevant ERP LN functional/support experience 
________________________________________
Preferred Skills:
•    Exposure to ERP LN Finance or Manufacturing modules 
•    Experience in operational support environments 
•    Knowledge of ITIL processes and SLA-driven support models 
•    Understanding of COLO migration / infrastructure transition projects 
•    Experience in user training and documentation 
________________________________________
Education / Qualifications:
•    B.Tech / BE 
•    Postgraduate in Management / Computer Applications preferred 
________________________________________
Language Requirements:
•    English 
•    Hindi 
________________________________________

Key Competencies:
•    ERP LN Functional Support 
•    Incident & Problem Management 
•    Business Process Analysis 
•    Stakeholder Coordination 
•    Operational Excellence 
•    Continuous Improvement 
•    Automation Mindset 
•    SLA & Service Delivery Management

Required Behavioral Competencies

Drives Results: Sets realistic stretch goals for self and others and perseveres to follow through with resilience and remains calm in a crisis or stressful situation to exceed organization/client expectations.

Collaboration: Shares information within the team, participates in team activities and asks questions to understand other points of view.

Accountability: Takes responsibility for and ensures accuracy of own work, as well as the work and deadlines of the team.

Communication: Communicates well-organized ideas, information, and data to broad and diverse audiences across the Organization (through formal and informal presentations). Helps others identify their appropriate audience.

Agility: Demonstrates openness to the possibilities that change presents and begins to plan for how the role may change. Works with others to prepare for change.

Customers Focus: Displays awareness of customers’ stated needs and gives priority to meeting and exceeding customer expectations at or above expected quality within the stipulated time.

Resolves Conflicts:Displays sensitivity in interactions and strives to understand others’ views and concerns

 

At YASH, you are empowered to create a career that will take you to where you want to go while working in an inclusive team environment. We leverage career-oriented skilling models and optimize our collective intelligence aided with technology for continuous learning, unlearning, and relearning at a rapid pace and scale.

 

Our Hyperlearning workplace is grounded upon four principles

• Flexible work arrangements, Free spirit, and emotional positivity
• Agile self-determination, trust, transparency, and open collaboration
• All Support needed for the realization of business goals,
• Stable employment with a great atmosphere and ethical corporate culture

Experience Level

Senior Level