Packaged/SaaS Application Engineer

Packaged/SaaS Application Engineer

Project Role : Packaged/SaaS Application Engineer
Project Role Description : Configure and support packaged or SaaS applications to adapt features, manage releases, and ensure system stability. Use standard tools, APIs, and low-code platforms to align solutions with business needs while preserving compatibility and performance.
Must have skills : Salesforce Technical Architecture
Good to have skills : NA
Minimum 12 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As a Packaged/SaaS Application Engineer, a typical day involves configuring and supporting packaged or software as a service applications to tailor features according to evolving business requirements. The role includes managing application releases and ensuring the overall stability and performance of the system. The engineer works with various tools, application programming interfaces, and low-code platforms to deliver solutions that align with organizational goals while maintaining compatibility across different environments. Collaboration with stakeholders to understand needs and adapt applications accordingly is a key part of daily activities.

Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Expected to provide solutions to problems that apply across multiple teams.
- Lead the design and implementation of scalable application configurations to meet business demands.
- Facilitate communication between technical and non-technical teams to ensure alignment on project goals.
- Mentor junior team members to support their professional growth and enhance team capabilities.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in Salesforce Technical Architecture.
- Strong knowledge of application integration techniques and API management.
- Experience with low-code development platforms and tools to customize packaged applications.
- Ability to analyze system performance and implement improvements to maintain stability.
- Familiarity with release management processes and version control in software as a service environments.
- Skilled in troubleshooting complex application issues and providing effective solutions.

Additional Information:
- The candidate should have minimum 12 years of experience in Salesforce Technical Architecture.
- This position is based at our Gurugram office.
- A 15 years full time education is required.