Senior Manager - Technology Strategy and Transformation in Telecommunications

S&C GN - TS&T – Industry Techno & Strategy Architect - Telco - Senior Manager

Technology Strategy and Transformation – Senior Manager – Telecommunications

Join our team in Technology Strategy & Transformation for an exciting career opportunity to enable our most strategic clients in telecom industry to realize exceptional business value from technology

Practice: Technology Strategy & Transformation, Global Network
Areas of Work: Technology Strategy, Enterprise Architecture
Level: Senior Manager
Location: Bangalore/Gurugram/Mumbai/Pune/Chennai/Kolkata/Hyderabad
Years of Exp: 15+ years

Explore an Exciting Career at Accenture

Do you believe in creating an impact? Are you a problem solver who enjoys working on transformation strategies for global clients? Are you passionate about being part of an inclusive, diverse and collaborative culture?

If yes, this is the right opportunity for you. Join Accenture Technology Strategy & Transformation practice and work with global clients to drive enterprise-wide IT transformation by integrating business strategy, architecture vision, execution governance, and measurable value realization. You will partner with C-suite stakeholders to translate strategic ambition into architecture-enabled delivery and sustained business outcomes telecom OSS, BSS, networks and digital platforms.

The Practice – A Brief Sketch

Technology Strategy & Transformation Practice is a part of Accenture Strategy and focuses on our clients’ most strategic priorities. We help clients achieve growth and efficiency through innovative transformation initiatives, aimed at redefining business models and delivery approaches using agile methodologies.

We provide you with a strong learning environment, deep-rooted in Technology Strategy, Enterprise Architecture and Technology consulting, where you will get an opportunity to support and work with our key global clients in Telecommunication industry, driving end-to-end transformation initiatives and strategic value, business growth and cost optimization. As part of this high-performing team, these are some of the initiatives you will support:

Technology Strategy & Digital Reinvention: Define and implement business-aligned Technology, data, digital and Cloud strategies tailored to telecom companies, including pragmatic roadmaps for practical implementation Enterprise Architecture & Digital Core: Helping clients design, architect and scale their technology landscape, solving key business challenges by enabling architecture transformation and charting a journey from current state to their enterprise ‘North Star’ based on industry best practices and the next technology frontier Generative AI and Agentic AI-led Transformation: Identify and prioritize high-value AI use cases across the client's value chain – network operations, autonomous networks, customer care, service assurance, sales and marketing and enterprise services. Assessing organizational AI readiness, defining the data and technology foundation required to scale AI responsibly, designing target state architectures for reinvented, AI-enabled functions Application Portfolio Optimization: Assess and rationalize the client's application landscape to reduce complexity, eliminate redundancy and lower total cost of ownership, while aligning the portfolio to business priorities and target architecture Industry Specific Technology Consulting: Understand telecom specific client challenges ranging from vendor/product strategy to technical debt, process complexity, operating model inefficiencies and architecture modernization and help solve chronic business process challenges by deploying cutting edge technologies Technology Architecture: Help clients design, architect and scale their technology architectures to support new technology-driven growth Enterprise Growth & Innovation: Assist clients to build the required capabilities for growth and innovation, leveraging emerging technologies to sustain high performance in a rapidly evolving industry landscape

Role Overview​

We are looking for a strong Technology Strategy and Architecture Transformation leader with deep telecommunications expertise across OSS/BSS and Networks transformation, including autonomous networks. The role requires a senior consulting practitioner who can engage confidently with CxO and business leadership; shape strategic narratives; drive enterprise architecture discussions; and translate business ambition into executable transformation roadmaps

This role operates at the intersection of strategy, enterprise architecture, and transformation execution—ensuring alignment between business priorities, technology investments, and realized outcomes. The successful candidate will be expected to:

​The role requires strong telecom domain expertise, executive presence, deep consulting capability, and the ability to independently drive high-value client conversations in ambiguous and high-stakes environments

Key Responsibilities​

​Technology Strategy and Architecture

• Leverage your deep experience across technology strategy and enterprise architecture areas such as Digital & Technology Strategy, Enterprise Architecture, AI/Agentic Architecture, Value case/business case formulation, Application Portfolio Optimization Strategy, Technical Debt, AI and Cloud Transformation
• Advise clients on platform strategy, architecture options, and build-versus-buy decisions across package solutions, ecosystem components, and cloud-native architectures
• Design future-state business capability models and target architecture for telecom transformation initiatives across key domains
• Have a strong knowledge of technology trends across IT and digital and how they can be applied to companies to address real world problems and opportunities
• Develop technology solutions and value-adding propositions specific to the telecom industry, and take these to market
• Establish architecture governance, principles, standards, and minimal viable guardrails
• Create expert content and use advanced presentation, public speaking, content creation and communication skills for C-Level discussions
• Demonstrate strong understanding of the Telecom industry, client or technology and function as an expert to advise senior leadership
• Identify high-value AI, GenAI and agentic use cases across network operations, care, fulfillment, assurance, commercial operations and enterprise functions
• Advise clients on key business and technology trends in telecom including AI-led operations, agentic architecture, autonomous networks, digital channels, monetization platforms, ecosystem partnerships and cloud-native modernization

Transformation and Execution Guidance

• Translate target architecture into multi‑year, phased transformation roadmap
• Lead complex modernization programs spanning legacy transformation, network modernization, platform simplification, API enablement, cloud migration, process redesign, and operating model evolution
• Support programs across OSS/BSS transformation, networks transformation, autonomous network enablement, platform simplification and operating model redesign
• Identify quick wins, foundational enablers, and long‑term modernization initiatives.
• Maintain architectural coherence across programs, workstreams, products, and implementation partners.
• Work with delivery, engineering, security, operations and business teams to connect strategy with implementation realities
• Partner with CIO/CTO leadership to evolve technology operating models.

Executive Advisory/Value Realization

• Lead CxO-level conversations on IT and network strategy, transformation priorities, sourcing choices, platform modernization, and enterprise architecture direction
• Establish transformation governance and value realization frameworks.
• Connect architecture and transformation decisions to business outcomes such as improved customer experience, faster product launch, lower cost-to-serve, reduced order fallout, improved assurance, and simplified IT landscapes
• Provide executive-level visibility into strategic alignment, risks, value delivery, and transformation progress
• Support strategic pursuits, client account development, and growth initiatives through differentiated advisory propositions and executive-level solution narratives