Senior Finance Manager - Order to Cash Operations & Data Analytics

Senior Finance Manager OTC Ops Data Analytics - PowerBI

At Johnson Controls, we are passionate about making a positive impact on the lives of people all over the world. How do we do this? By working together on holistic solutions for smarter buildings and cities today and tomorrow. By protecting people and the environment. By giving back in the communities we live in. By solving today’s challenges while constantly asking ‘what’s next?’ So, what’s next in your future?

Create your next opportunity and join us as a Sr. General Manager to our Order To Cash department in Gurgaon, India.

By joining Johnson Controls, you’ll be part of a team that plays an essential role in helping to create a safe, comfortable, and sustainable world. As a globally diversified technology and multi-industrial leader serving a wide range of customers in more than 150 countries. Our 130,000 employees work to create intelligent buildings, efficient energy solutions, integrated infrastructure and next generation transportation systems that work seamlessly together to create smart cities and communities. 

We are committed to help our customers win and create greater value for all our stakeholders in everything that we do.

What will you do?

• Prepare, govern, and analyze enterprise-wide Power BI reports and exports highlighting business and financial performance. Own end-to-end governance on published dashboards and exported datasets for accuracy, consistency, and timeliness across Local Management, PBUs, and Global stakeholders.
• Lead the design, build, and maintenance of scalable Process Dashboards and Export-ready Power BI models, ensuring metric standardization, version control, and zero-error reporting.
• Support global financial planning and analytics through complex Power BI exports, data models, and centralized reporting initiatives that highlight operating and cash performance trends.
• Own and oversee Power BI-based publishing of key AR reports such as AR Aging, Collections, Sales Register, Unapplied Cash & Credits, ensuring automation and seamless export capabilities for downstream consumers.
• Lead quarterly AR Bad Debt Provision analysis through Power BI, enabling scenario-based assessment and compliance with JCI policy.
• Oversee Month-end and Period-end AR reporting closures across ERP systems (SAP / Oracle / Baan / Qolsys / Amer), ensuring Power BI datasets are refreshed, reconciled, and aligned with closed periods.
• Manage month-end reporting support activities including supervision of JE-related analytics for Intercompany, Unapplied Credits, WHT, Forex reinstatement, vendor balance transfers, etc.
• Ensure full compliance with internal controls, reporting governance standards, export protocols, and applicable policies and regulations.

1: Operation Management

• Own the strategy to identify, design, and implement export-optimized Power BI solutions that automate, simplify, and standardize reporting delivery for global businesses
• Drive development of high-impact Accounts Receivable, Performance, KPI, and Executive dashboards with downloadable/export-ready formats for senior leadership and PBUs
• Apply strong data governance and professional judgment to resolve complex data integrity, reconciliation, and model dependency issues
• Proactively lead innovative initiatives to improve reporting efficiency, scalability, and user experience while managing reporting and data risks
• Partner with IT, Data Engineering, and Architecture teams to integrate data from multiple ERP and source systems into Power BI semantic models
• Lead cross-process coordination with OTC sub-processes (Billing, Cash App, Credit, Finance) to ensure timely and accurate data availability
• Champion harmonization and standardization of reporting and export tools (Power BI, Easy Morph, Oracle DB, SQL Server, other visualization and ETL tools)
• Maintain senior-level engagement with Power BI consumers (Operations, Finance, Cash Application, Leadership teams) to align reporting outputs with business needs
• Oversee UAT cycles, data mapping, refresh schedules, and deployment governance for Power BI exports
• Foster a performance-driven, business-focused reporting and analytics culture within the OTC Export & Reporting team
• Drive timely completion of ad-hoc analytics, leadership requests, and month-end reporting activities
• Act as an escalation point and proactively drive closure of open reporting, data, and stakeholder issues.

2: End-to-End process improvements

• Ensure strict adherence to standardized reporting processes, data governance frameworks, and external/internal compliance requirements
• Identify, initiate, and sponsor continuous improvement opportunities across Power BI reporting, export automation, and data validation processes
• Lead and support transformation initiatives including reporting simplification, automation, and reduction of manual dependencies

3: Relationship Management

• Respond stakeholders on a timely manner
• Maintain a positive cross functional relationship with other teams of OTC
• Should be a part of the extended leadership team of PBU CFO

What we look for?

• Bachelor’s Degree in Information Technology required; Any Finance/Accounting experience preferred
• Working experience within a shared services environment supporting any Global region is mandatory
• Fluency in English in terms of both verbal and written communication skills would be preferred
• Essential: over 13 - 15 years of relevant experience; 5 – 7 Years of experience in OTC processes is recommended.
• Strong hands-on experience with Power BI data modeling, DAX, performance optimization, security, and export enablement
• Mandatory proficiency in databases and data modeling (Oracle, SQL Server)
• Experience with Power BI. Deep knowledge is required.
• Advance skills in Microsoft® Word, Access, Excel, VBA, Visio, PowerPoint & Outlook including ability to utilize advanced formula, Utilize Pivot Tables and V-Lookups.
• Adhere to deadlines, provide value-added analysis to assist finance leaders to take calculative decisions
• Strong analytical and problem-solving skills with a proactive and solution-oriented approach toward business issues
• Pro-active approach; Analytical / Quantitative problem-solving skillset
• Experience of working in a Shared Service Centre/Retained/Outsourced environment would be an added advantage
• Assist in establishing and maintaining strong, collaborative relationships with internal and external customers
• Experience in any Global process transition would be preferred

Johnson Controls does not request pregnancy or HIV testing as a requirement for admission, permanence, or promotion

Experience Level

Senior Level