Senior Capital Markets Operations Specialist

Senior Team Member

Job Description:

About Us

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.
We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.
Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Global Business Services

Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.

Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation.

In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.

Process Overview

EMEA Equities process in GBS will support Matching / settlements / Fails management /Reconciliation and Collateral management. Support regulatory and audit requests to both internal business partners and External Regulators. Maintain and record all activities in accordance to pre-established SEC record and retention format.

Job Description

Fail investigation and remediation for failing trades.

Interact closely with internal and external teams to manage Fails and Breaks and Collateral.

Prioritize, investigate and add commentary to Fails and Breaks.

Create managerial reports, workload statistics, and provide value-added analysis to the business.

Taking additional initiatives apart from daily activities

Drive Change – To identify workflow/systems inefficiencies and come up with new ideas for improvement and share the best practices with the team.

Responsibilities

Good understanding of Global Capital Markets especially for Equities & Fixed Income products

 Ability to maintain good connect with LOB partners and able to handle Issues and Escalations independently.

To contribute towards consistent delivery on Business metrics along with other new responsibilities and setting higher standards of self and Team performance

 Excellent Communication skills both written & spoken.

Analytical thinking & logical reasoning for rational decision making.

 An understanding of Project Management and Six Sigma concepts & tools

 Build productive teams that works effectively together to achieve or exceed set operational targets & client Service Level Agreements (SLA's)

 To create improvements in business processes by contributing ideas and implementing agreed changes into the team's day-to-day operations

 To perform all tasks following company policy and procedures, including legal & regulatory requirements, and to prescribed company standards.

 Understanding of Business Continuity Management

 Act as a catalyst in mentoring and grooming team members and prepare them for higher responsibilities.

 To provide coaching & support to individuals to develop their skills, acting as a role model for excellent behavior and performance.

 Encourage two-way communication with the team.

Liaise with LOB effectively to manage the service delivery is in line with the SLA.

Experience in handling the monthly deliverables like Dashboards/Risk Matrix etc.

Ensure contingency plans / flexibility in staff levels to manage workload in adverse conditions (e.g. sickness, holidays etc)

Requirements

Excellent organizational skills are required with the ability to prioritize daily workload, work accurately and efficiently under pressure.

To be able to communicate effectively.

Capital Market Knowledge

Education: Graduate/Postgraduate

​Experience Range: 2-3 years

Foundational Skills

Good understanding of Global Capital Markets especially for Equities / Exchange traded funds & Fixed Income products.

Knowledge of Trade Life Cycle.

Desired Skills

Excellent organizational skills are required with the ability to prioritize daily workload, work accurately and efficiently under pressure.

To be able to communicate effectively.

Work Timings - 13:30 PM to 22:30 pm IST.(Daylight)

Job Location - GGM

Experience Level

Senior Level