Customer Service Manager
Dikhita Group Private LimitedFixed
₹30,000 - ₹40,000
Earning Potential
₹40,000
Fixed
₹30,000 - ₹40,000
Earning Potential
₹40,000
Work from Office
Full Time
Min. 2 years
Good (Intermediate / Advanced) EnglishJob highlights
Fast HR reply
HR responded to 95% candidates in last 1 days
46 applicants
Benefits include: PF, Travel Allowance (TA), Laptop
Job Description
Manage the complete service workshop operations, ensuring timely and high-quality repair and maintenance of Jawa Motorcycles motorcycles.
Lead and supervise technicians, service advisors, and workshop staff to achieve productivity and customer satisfaction targets.
Ensure proper diagnosis of vehicles and adherence to company and manufacturer service standards.
Monitor job cards, spare parts usage, warranty claims, and workshop turnaround time.
Handle customer complaints effectively and maintain strong after-sales relationships.
Maintain workshop discipline, cleanliness, safety, and compliance with operational procedures.
Prepare daily and monthly reports on service revenue, labour efficiency, and customer feedback.
Coordinate with management to improve service quality, increase repeat business, and achieve dealership targets.
Job role
Job requirements
About company
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The candidate should have completed Graduate degree and people who have 2 to 31 years are eligible to apply for this job. You can apply for more jobs in Guwahati to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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