Dikhita Group Private Limited

Customer Service Manager

Dikhita Group Private Limited
Jalukbari, Guwahati
₹30,000 - ₹40,000 monthly

Fixed

₹30,000 - ₹40,000

Earning Potential

₹40,000

Work from OfficeWork from Office
Full TimeFull Time
Min. 2 yearsMin. 2 years
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

Fast HR reply

Fast HR reply

HR responded to 95% candidates in last 1 days

46 applicants

46 applicants

Benefits include:  PF, Travel Allowance (TA), Laptop

Benefits include: PF, Travel Allowance (TA), Laptop

Job Description

Manage the complete service workshop operations, ensuring timely and high-quality repair and maintenance of Jawa Motorcycles motorcycles.

Lead and supervise technicians, service advisors, and workshop staff to achieve productivity and customer satisfaction targets.

Ensure proper diagnosis of vehicles and adherence to company and manufacturer service standards.

Monitor job cards, spare parts usage, warranty claims, and workshop turnaround time.

Handle customer complaints effectively and maintain strong after-sales relationships.

Maintain workshop discipline, cleanliness, safety, and compliance with operational procedures.

Prepare daily and monthly reports on service revenue, labour efficiency, and customer feedback.

Coordinate with management to improve service quality, increase repeat business, and achieve dealership targets.

Job role

Work location
Work locationJalukbari, Guwahati, Assam, India
Department
DepartmentMaintenance Services
Role / Category
Role / CategoryService & Repair
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 2 years
Education
EducationGraduate
Skills
SkillsTeam building abilities, Parts replacement, Revenue generation, Coordination, Customer service management, Repairing, Revenue maximization, Warranty Management
English level
English levelGood (Intermediate / Advanced) English
Degree/ Specialisation
Degree/ SpecialisationAny BE/B.Tech
Gender
GenderAny gender

About company

Name
NameDikhita Group Private Limited
Address
AddressJalukbari, Guwahati, Assam, India
Job posted by Dikhita Group Private Limited

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You can expect a minimum salary of 30,000 INR and can go up to 40,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed Graduate degree and people who have 2 to 31 years are eligible to apply for this job. You can apply for more jobs in Guwahati to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Guwahati at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 28 May 2026. For more details, download apna app and find Full Time jobs in Guwahati . Through apna, you can find jobs in 64 cities across India. Join NOW!