Warehouse Supervisor

About the Role

We are looking for an experienced and hands-on Warehouse Supervisor to manage day-to-day warehouse

operations at our Patna facility. The role requires strong people management, operational discipline, and a

deep understanding of inventory control and pharmaceutical warehouse compliance in a fast-paced

environment.

Key Responsibilities

● Supervise and coordinate daily activities of warehouse executives to ensure smooth and efficient

operations.

● Allocate work, monitor attendance, and manage shift-wise manpower planning.

● Train new joiners on SOPs, safety guidelines, and pharma handling standards; provide ongoing

coaching to existing staff.

● Monitor individual and team performance and conduct regular performance evaluations.

● Ensure strict adherence to safety, hygiene, and pharmaceutical compliance standards.

● Manage inventory levels, conduct cycle counts and stock audits, and investigate discrepancies.

● Oversee inward and outward movement of goods, including GRN processing and dispatch

accuracy.

● Ensure proper racking, storage, and segregation based on batch, expiry, and product category.

● Coordinate with logistics, supply chain, and central teams to ensure timely dispatch and issue

resolution.

● Identify process gaps and implement improvements to enhance productivity, accuracy, and cost

efficiency.

● Handle operational issues, employee grievances, and team conflicts professionally.

● Prepare and share daily and weekly reports on manpower, inventory, dispatch TAT, and key

warehouse metrics.

Requirements

● Bachelor’s degree in Logistics, Supply Chain Management, or a related field.

● Minimum 2+ years of experience in warehouse operations, with at least 2 years in a supervisory

or team lead role.

● Strong understanding of warehouse processes, inventory management, and compliance-driven

operations.

● Experience working with Warehouse Management Systems (WMS) and proficiency in MS

Office.

● Ability to manage large shop-floor teams in rotational shifts.

● Strong problem-solving skills, attention to detail, and execution mindset.

● Prior experience in pharma or e-commerce warehouse operations will be an added advantage.