Deputy General Manager - Product Validation and Testing
Mahindra And Mahindra Limited
Work from Office
Full Time
Min. 15 yearsJob Description
DGM - PVT
Responsibilities & Key Deliverables
- Reduction in Warranty RPT (Repairs per 1000), Warranty CPU (Cost Per Unit), Unscheduled Visit & Walk home RPT by resolving the top field failure using structured resolution process.
- Act as the plant PVT SPOC (Single Point of Contact) for Customer Care for resolving product quality concerns in field. Ensure Speedy & time bound closure of emerging concerns & immobilization concerns.
- Collaborate & Drive improvement project with Design Team, Manufacturing Quality & Supplier quality for taking timely action for closure of field concerns.
- Compilation and timely updation of lessons learnt from similar product families. Ensuring same are implemented for new product development as input for prevention of known issues.
- Conduct Reliability Growth Analysis (RGA) for newly developed vehicles under Real world usage Pattern and ensuring closure of identified issues before launch of vehicle.
- Assess & mitigate risks associated with critical engineering changes in parts/aggregates from a field perspective and take appropriate actions like delta validation, seeding batches, etc.
- Conducting Field / Dealer visit for identifying early alarms in field, gather customer feedback and ensuring training to dealer team for upskilling.
- Review and timely publish model dashboard for management review and highlighting key quality risks and warranty trends. Feedback to senior management on Warranty and escalation for something going wrong in plant and at field impacting product quality.
Experience
15-17 years of experience
Industry Preferred
Major 4W / 3W OEMs
Qualifications
BE-B-Tech (Electrical/Electronics)
Experience Level
Mid LevelJob role
Job requirements
About company
Similar jobs you can apply for
You can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.
The candidate should have completed the required education and people who have 15 to 17 years are eligible to apply for this job. You can apply for more jobs in Haridwar to get hired quickly.
The candidate should have sound communication skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Haridwar at apna.
No work-related deposit needs to be made during your employment with the company.
Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.
The last date to apply for this job is . For more details, download apna app and find Full Time jobs in Haridwar . Through apna, you can find jobs in 64 cities across India. Join NOW!