Senior Customer Service Executive
Muthoot Fincorp Limited
Work from Office
Full Time
Min. 2 yearsJob Description
SENIOR CUSTOMER SERVICE EXECUTIVE - MGP
- Responsible to handle day to day transactions and valuables. Maintain all data and records related to daily transactions.
- Ensure proper verification, checking, appraisal and melting of purchasing gold ornaments/bar/coin.
- Ensure proper documentation before purchasing and keep all the documents duly completed in all respect in safe custody, as per set guidelines
- Scrutinize the daily voucher and ensure proper maintenance, as well as safe keeping of vouchers
- To undertake new assignments/ duties being assigned as a part of centre job rotation carried out at time to time
- Daily verification of cash when designated or given charge of cashier duties
- Daily and regular verification of the gold and silver products and other securities
- Balancing and tallying of all accounts at stipulated intervals adhering to the laid down procedure as per the manual of instructions.
- To be thorough with the Product manual and all operational/administrative instruction issued head office from time to time
- Cash carrying/remittance and other cash related operations/bank account operation as directed by the branch manager/management from time to time
- To ensure quality of business and operational efficiency through proper process adherence and facilitate smooth functioning of centers
- Attending to any other duties that may be assigned/by the superiors/management from time to time
- To take upon voluntarily and without objection the duties of the other staff member as far as possible if exigencies warrant so.
- Maintain data confidentiality
- Promote and maintain positive relations with all the contacts, customers and potential customers
- Assist walk-in customers; maintain highest level of customer service by being polite, courteous, avoid conflict, wisely handling the present and prospective customers.
- Able to work in a target oriented environment which includes indoor/outdoor marketing activity
- Effectively communicate on the product features to the customers
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Muthoot Fincorp LimitedWork from OfficeFull TimeMin. 1 yearYou can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.
The candidate should have completed the required education and people who have 2 to 2 years are eligible to apply for this job. You can apply for more jobs in Hosur to get hired quickly.
The candidate should have sound communication skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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