Customer Support Traine

Job Title: Customer Support Trainee

Company: Universal Corporation Limited

Payroll: NAPS

Location: Dhulagarh

Industry: Manufacturing

Job Summary: We are hiring a Customer Support Trainee for a leading manufacturing company. The candidate must have strong communication skills in English, Hindi, and Bengali, along with basic computer and Excel knowledge.

Key Responsibilities:  Handle customer queries via calls and emails  Provide accurate information regarding products/services  Maintain customer records in the system  Coordinate with internal departments when required  Ensure timely resolution of customer concerns. Age: Up to 30 years

Qualification: Minimum 12th Pass (No supply papers)  Graduates Preferred  Language Requirement: o English (Mandatory) o Hindi (Mandatory) o Bengali (Mandatory)  Technical Skills: o Basic Computer Knowledge o Basic MS Excel Knowledge Salary:  Non-Graduate: ₹12,000 Net Take Home  Graduate: ₹12,300 Net Take Home Working Details:  Shift Timing: 10:00 AM – 7:00 PM  Shift Type: General Shift  Week Off: Rotational (1 week off per cycle)