Cybertoss

Customer Support Executive

Cybertoss
Hugli
₹12,000 - ₹17,000 monthly*

Fixed

₹12,000 - ₹15,000

Average Incentives*

₹2,000

Earning Potential

₹17,000

Work from OfficeWork from Office
Full TimeFull Time
Night ShiftNight Shift
Min. 6 monthsMin. 6 months
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

24 applicants

24 applicants

Benefits include: Overtime Pay, Annual Bonus, PF, Health Insurance, ESI (ESIC), 5 working days

Benefits include: Overtime Pay, Annual Bonus, PF, Health Insurance, ESI (ESIC), 5 working days

Job Description

Job Responsibilities:-

  • Assist international clients on email, chats or verbally.
  • Quick and attentive speaking with the clients.
  • Take ownership of customer issues.
  • Troubleshoot problems and drive resolutions.
  • Escalate unresolved issues to relevant internal teams.
  • Collect prompt and accurate customer feedback.
  • Document knowledge as solution articles.
  • Master the use of help desk software.

Job role

Work location
Work location100, Grand Trunk Road, Sirishtala, Maniktala, Serampore, Hoogly, West Bengal, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - Non Voice / Chat
Employment type
Employment typeFull Time
Shift
ShiftNight Shift

Job requirements

Experience
ExperienceMin. 6 months
Education
EducationGraduate
English level
English levelGood (Intermediate / Advanced) English
Age limit
Age limit21 - 35 years
Gender
GenderMale

About company

Name
NameCybertoss
Address
Address100, Grand Trunk Road, Sirishtala, Maniktala, Serampore, Hoogly, West Bengal, India
Job posted by Cybertoss

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You can expect a minimum salary of 12,000 INR and can go up to 17,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed Graduate degree and people who have 0.5 to 31 years are eligible to apply for this job. You can apply for more jobs in Kolkata to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Only Male candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Kolkata at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 30 May 2026. For more details, download apna app and find Night Shift jobs in Kolkata . Through apna, you can find jobs in 64 cities across India. Join NOW!