Senior Tele Sales Executive

Job SummaryWe are seeking an experienced and result-oriented Senior Tele Sales Executive to drive sales through outbound and inbound calling activities. The ideal candidate will have excellent communication skills, strong persuasive abilities, and a proven track record in lead generation, customer acquisition, and revenue growth. The role requires building relationships with prospective customers, understanding their requirements, and converting leads into successful sales.

• Key ResponsibilitiesMake outbound calls to potential customers and generate new business opportunities.
• Handle inbound inquiries and convert them into sales.
• Explain products and services effectively to prospective clients.
• Follow up on leads generated through marketing campaigns, websites, referrals, and other channels.
• Maintain and update customer records in CRM systems.
• Achieve monthly and quarterly sales targets.
• Develop and maintain strong customer relationships.
• Address customer queries, objections, and concerns professionally.
• Coordinate with internal teams for smooth onboarding and customer support.
• Prepare daily, weekly, and monthly sales reports.
• Mentor and guide junior tele sales executives when required.
• Identify market trends and customer requirements to improve sales performance.
• Required QualificationsBachelor's degree in Business Administration, Marketing, Commerce, or a related field.
• 3–7 years of experience in Tele Sales, Inside Sales, Customer Acquisition, or Business Development.
• Proven track record of achieving sales targets.
• Experience in B2B or B2C sales environments.
• Proficiency in CRM software and MS Office applications.
• Required SkillsExcellent verbal communication and negotiation skills.
• Strong persuasion and objection-handling abilities.
• Customer-focused approach.
• Ability to work under pressure and meet targets.
• Strong interpersonal and relationship-building skills.
• Good analytical and problem-solving skills.
• Time management and organizational abilities.
• Fluency in English, Hindi, and Bengali preferred.
• Key Performance Indicators (KPIs)Monthly sales revenue achieved.
• Lead-to-customer conversion ratio.
• Number of qualified leads generated.
• Customer retention and satisfaction levels.
• Daily call volume and follow-up effectiveness.
• Achievement of assigned sales targets.
• Preferred ExperienceExperience in IT Services, Software Solutions, SaaS, ERP, HRMS, Payroll, CRM, Financial Services, Insurance, or Mutual Fund industries.
• Experience handling corporate clients and decision-makers.
• Familiarity with digital sales tools and CRM platforms.
• Compensation & BenefitsCompetitive salary package.
• Performance-based incentives.
• Career growth opportunities.
• Training and professional development programs.
• Paid leave and statutory benefits as per company policy.