Customer Care Executive
Sprs Solutions Private LimitedFixed
₹15,000 - ₹19,000
Earning Potential
₹19,000
Fixed
₹15,000 - ₹19,000
Earning Potential
₹19,000
Full Time
Freshers only
Good (Intermediate / Advanced) EnglishJob highlights
Urgently hiring
37 applicants
Benefits include: Annual Bonus, PF, ESI (ESIC)
Job Description
Job Title: Customer Support Associate – Voice & Chat (Zomato Process)
Job Location: Work From Home
Job Overview
We are hiring Customer Support Associates for the Zomato Customer Delight (CD) Process. This role involves handling customer queries through both Voice (50%) and Chat (50%) support channels. Candidates must possess excellent communication skills in English and Hindi and be comfortable working in rotational shifts.
Key Responsibilities
Handle customer interactions via Voice and Chat support.
Resolve customer queries efficiently and professionally.
Maintain high customer satisfaction standards.
Follow company policies and quality guidelines.
Ensure timely and accurate issue resolution.
Eligibility Criteria
Freshers and experienced candidates can apply.
Excellent communication skills (V5 level) required.
Good English and Hindi communication is mandatory.
Candidate must have their own laptop/desktop and stable Wi-Fi connection.
Strong customer service and problem-solving skills.
Work Schedule
9-hour shift (8 hours working + 1 hour break).
Rotational shifts.
Rotational weekly off.
System Requirements
Intel Core i3 processor or above.
Minimum 4 GB RAM.
Stable broadband internet connection.
Salary & Benefits
Freshers:
CTC: ₹19,000 per month
In-hand Salary: ₹15,410 per month
Quarterly Bonus: ₹1,929
Experienced Candidates:
CTC: ₹20,000 per month
In-hand Salary: ₹16,253 per month
Quarterly Bonus: ₹1,929
Contact
Mahesh HR
8977902297
Job role
Job requirements
About company
Similar jobs you can apply for
Telecalling / BPO / TelesalesTelecaller Outbound
Sky Vault
Work from OfficeFull TimeAny experienceGood (Intermediate / Advanced) EnglishBusiness Development Executive
Skill DuniaWork from OfficeFull TimeAny experienceBasic EnglishSales & Marketing Executive
Sgg Lubricants
Field JobFull TimeMin. 2 yearsBasic English
Customer Relationship Manager
Akshita Infra Projects LlpWork from OfficeFull TimeMin. 2 yearsBasic English
Customer Relationship Manager
3G HR ServicesWork from OfficeFull TimeAny experienceGood (Intermediate / Advanced) English
Telecalling Executive
Tado Projects LLPWork from OfficeFull TimeFreshers onlyBasic EnglishYou can expect a minimum salary of 15,000 INR and can go up to 19,000 INR. The salary offered will depend on your skills, experience and performance in the interview.
The candidate should have completed Graduate degree and people who have 0 to 1 years are eligible to apply for this job. You can apply for more jobs in Hyderabad to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
Yes, it's a work from home job and can be done online. You can explore and apply for other work from home jobs in Hyderabad at apna.
No work-related deposit needs to be made during your employment with the company.
Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.
The last date to apply for this job is 5 Jul 2026. For more details, download apna app and find Work from Home jobs in Hyderabad . Through apna, you can find jobs in 64 cities across India. Join NOW!