Reservations & Guest Relations Executive
Deco ElementsFixed
₹20,000 - ₹35,000
Earning Potential
₹35,000
Fixed
₹20,000 - ₹35,000
Earning Potential
₹35,000
Work from Office
Full Time
Min. 1 year
Good (Intermediate / Advanced) EnglishJob highlights
Urgently hiring
Fast HR reply
HR responded to 94% candidates in last 13 days
59 applicants
Job Description
JOB 2: Reservations & Guest Experience Executive
Job Title: Reservations & Guest Experience Executive
Company: Bliss Farm Stays (RPS Hospitality & Gifting)
Location: Hyderabad (Office-based with work-from-home flexibility)
Employment Type: Full-Time
About Us
Bliss Farm Stays is Hyderabad's leading farm stay and villa experience company. We manage premium nature-based properties across Hyderabad and its outskirts, offering curated stays for families, corporates, and groups. We are growing fast and looking for warm, energetic people to join our guest-facing team.
Role Overview
We are looking for a Reservations & Guest Experience Executive to handle all incoming booking enquiries, convert them into confirmed reservations, and ensure guests have a smooth and memorable experience from first contact to check-out.
This is a voice + chat role — you will be speaking with guests on the phone and responding to messages on WhatsApp, Airbnb, Instagram DMs, and other platforms. If you love talking to people, making them feel welcome, and enjoy the idea of working in hospitality — this role is for you.
Who We Are Looking For
- 1–3 years of experience in reservations, customer service, front desk, telecalling, or a similar guest-facing role (freshers with excellent communication skills may also apply)
- Excellent spoken English — this is a voice role and your communication quality matters
- Warm, patient, and people-friendly personality
- Comfortable working on weekends (Friday, Saturday, Sunday are peak days)
- Basic familiarity with platforms like Airbnb, Booking.com, or MakeMyTrip is a plus
- Quick learner — comfortable picking up new tools and CRM systems
- Ability to stay calm and find solutions when guests face issues
What We Offer
- Salary: ₹2.0L – ₹3.5L per annum based on experience
- Exposure to the fast-growing short-term rental and hospitality space
- Opportunity to grow into a team lead role as the business scales
- Work with a small, high-ownership team where your contribution is visible
Important — Please Read Before Applying
- Weekend availability (Saturday and Sunday) is mandatory for this role.
- This is a guest-facing, voice-based role. Candidates must be comfortable speaking in English on calls.
- Expected CTC above ₹3.5L p.a. — please do not apply.
Job role
Job requirements
About company
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The candidate should have completed Graduate degree and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Hyderabad to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Hyderabad at apna.
No work-related deposit needs to be made during your employment with the company.
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