Sales Associate

Selling the merchandise in their section to the customer gauging their requirements, interests and tastes and focus on Cross selling and Up selling.

Merchandise display and arrangement size wise, brand wise style wise etc as per the instructions of the SM and as per predefined planogram.

Guiding of customer of the products in the other sections/departments in the store duly walking along with customer by pushing the trolley or basket or handling their kids

Solving customers’ problems and highlighting the same to the SM if they are unable to resolve the issue completely.

Communicating with the SM about fast moving, slow moving and non-moving items in their section.

Checking on soiled & damaged merchandise and intimating the same to their SMs for appropriate action by them.

Checking with warehouse as to what stocks have come in and getting it on the floor with the help of store incharge. Short/excess from warehouse to be escalated to the concern through store incharge.

Responsible for the sale of the section