How much salary can I expect as a Application Tech Support Practitioner in Accenture India Private Limited in Hyderabad?

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What is the eligibility criteria to apply for Application Tech Support Practitioner in Accenture India Private Limited in Hyderabad?

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Is there any specific skill required for this job?

The candidate should have sound communication skills and sound communication skills for this job.

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Application Tech Support Practitioner

Accenture India Private Limited

Application Tech Support Practitioner

Accenture India Private Limited

Hyderabad

Not disclosed

Work from Office

Full Time

Min. 3 years

Job Description

Application Tech Support Practitioner

Project Role : Application Tech Support Practitioner
Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills : Microsoft Windows Server Administration
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Application Tech Support Practitioner, you will serve as the vital link between clients and our systems or applications. Your day will involve engaging with clients to understand their needs, utilizing your exceptional communication skills to ensure our world-class systems operate seamlessly. You will be responsible for accurately diagnosing client issues and leveraging your extensive product knowledge to design effective resolutions, all while maintaining a strong focus on quality and client satisfaction.

Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Assist in the development and implementation of best practices for system support.
- Provide training and guidance to junior team members on troubleshooting techniques.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in Microsoft Windows Server Administration.
- Strong understanding of server configuration and management.
- Experience with Active Directory and Group Policy management.
- Familiarity with network protocols and troubleshooting.
- Knowledge of backup and recovery solutions.

Additional Information:
- The candidate should have minimum 3 years of experience in Microsoft Windows Server Administration.
- This position is based at our Hyderabad office.
- A 15 years full time education is required.