Senior Architect - Agentic AI Platforms

Ready to shape the future of work?   

At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.   

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.   

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.   

Inviting applications for the role of Assistant Vice President – Senior Architect, Agentic AI Platforms 

The Senior Architect will be a foundational member of the Agentic AI Platforms team, responsible for the technical architecture, hands-on engineering, and developer experience of the ClientIQ High-Code Agent Starter Kit and its federation with the NEO control plane. This role demands someone who is equally comfortable defining architecture patterns in a strategy document and writing production Python code that ships in a CI/CD pipeline the same week. This is not a role for someone who architects from the sidelines. We need a self-starter who thrives in ambiguity, learns new platforms with genuine curiosity, adapts quickly as enterprise decisions evolve, and stays hands-on through the entire lifecycle — from whiteboard to production deployment. 

Responsibilities  

• Architecture & Design- Define agent runtime architecture, skill contracts, A2A interoperability patterns, and guardrails pipelines for production-grade agent 

• Platform Engineering - Own the technical implementation of the ClientIQ Agent Starter Kit across Vertex AI (Client GCP) and Microsoft Foundry (Azure DNA) paths 

• Integration - Architect federation patterns between ClientIQ build surfaces, the NEO control plane with Enterprise systems via High Code Agents, Custom Connectors, Skills leveraging GE Agent Registry, observability, policy enforcement) 

• Developer Experience - Design and build developer tooling (CLI, VS Code extensions, reference implementations) that enables a deployable agent within a single sprint. 

• Observability & Reliability - Implement distributed tracing (OpenTelemetry), structured logging, cost tracking, and evaluation frameworks across both cloud platforms 

• Security Architecture - Drive continuous improvement initiatives in data processes and systems. Promote standardization and automation to enhance efficiency and accuracy. Support regional and global data projects. 

• Governance Enablement - Build compliance automation into the CI/CD pipeline — registry registration, guardrails validation, governance gate traceability 

• Hands-On Delivery - Write production code, review pull requests, build proof-of concepts, and pair with product teams to unblock technical challenges 

• Stakeholder Engagement - Partner with product, engineering, and other technology teams to integrate Agentic AI solutions. Drive cross-functional collaboration to ensure seamless implementation of GenAI initiatives. Promote a cohesive approach to technology development and innovation 

Qualifications We Seek in You!  

Minimum Qualifications / Skills  

•     Bachelor’s or Master’s degree in computer science, Software Engineering, or a related technical   discipline  

•     Equivalent practical experience will be considered for exceptional candidates with a strong track record of delivery 

Preferred Qualifications / Skills  

• Software engineering, including experience as a senior/principal architect designing distributed AI enterprise platforms  

• Visionary mindset with the ability to translate ideas into actionable strategies.  

• Strong collaboration skills, partnering with segments' representatives, external technology vendors and suppliers.  

• Strong storytelling and communication skills.  

• Strong problem analysis, negotiating and influencing skills.  

• Learning agility and desire to learn new technology. Growth mindset for self and team encouraging a culture of continuous learning and skill development.  

• Strong hands-on expertise with Google Cloud Platform (Vertex AI, Cloud Run, IAM, Secret Manager) and/or Microsoft Azure (AI services, Container Apps, Entra ID, Key Vault); cross-cloud experience preferred  

• Practical experience integrating LLMs into production workflows, including prompt management, model abstraction, evaluation, and safety pipelines  

• Familiar with agentic AI patterns (ReAct, plan-and-execute, tool use, multi-agent delegation) and frameworks such as LangChain, LangGraph, Semantic Kernel; A2A/A2UI protocol is a plus  

• Advanced production-level Python skills for agent runtime, CLI, and skill development  

• DevOps proficiency: building GitHub Actions/ DevOps pipelines, IaC (Terraform), container orchestration, automated deployments  

• Skilled in identity/security standards (OAuth 2.0/OIDC, JWT, RBAC, Workload Identity Federation, managed identities)  

• Experience with observability solutions: OpenTelemetry, distributed tracing, structured logging, dashboards (Cloud Monitoring, Azure Monitor) 

Why join Genpact?   

• Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation   

• Make an impact – Drive change for global enterprises and solve business challenges that matter   

• Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities   

• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day   

• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress   

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.   

Let’s build tomorrow together.     

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.   
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.