Customer Master Data Associate

Associate II - CMD

About CleanHarbors

Clean Harbors Inc. (www.cleanharbors.com) is a NYSE listed US based $6.5 billion company. Clean Harbors was founded in 1980 near Boston by Mr. Alan S. McKim.

Everywhere industry meets environment, Clean Harbors is on-site, providing premier environmental, energy and industrial services. Clean Harbors employs a dedicated workforce of 25,000 employees and has over 750 service locations across the U.S., Canada and Mexico. Beyond addressing the environmental needs of its more than 300,000 customers, the Company has been on the front lines of addressing some of the largest emergency response events in North America of the past several decades including the BP Oil Spill in the Gulf of Mexico, the anthrax attacks in New York, the 2015 avian flu outbreak that devastated the poultry industry, Hurricanes Katrina, Rita and Sandy, and the oil pipeline breaks that affected the Yellowstone and Kalamazoo rivers, along with other major chemical releases into the environment.

Clean Harbors India has been strategically established as the Global Capability Center (GCC) to serve our parent company. We take pride in serving some of the most tech savvy business stakeholders at Clean Harbors. The GCC employees form part of our globally integrated teams that provide cutting-edge IT solutions and production support across platforms. Our shared services teams work seamlessly with their global counterparts in providing critical 24x7 support in various functions including Finance, HR, Procurement, IT and Operations. Our aggressive growth plans open significant career advancement opportunities for our employees.

 

Job Title: Associate II - CMD 

Experience:  3- 5 Years

Location: Hyderabad, Work from Office

Working Hours: 5.00 PM to 2.00 AM (Transportation Provided)

 

The Opportunity: 

Clean Harbors is looking for a Customer Master Data Associate working in the Master Data team. In this role, you will be responsible for the effective and efficient management of CMD supporting all Clean Harbors businesses. This individual will independently manage daily requests related to validation, creation of customer records, and data cleansing, including interaction with customers/stakeholders.

The Customer Master Data Specialist will setup and maintain consistency & accuracy of customer master data in existing systems.

• Create, edit, and maintain customer master data as per SOPs and data standards
• Perform data entry, validation, maintenance, and cleanup across Salesforce, ERP(s), CRM, and other systems
• Manage account lifecycle activities such as activation, deactivation, updates, and change requests
• Handle channel conflict resolution and support other master data–related activities
• Collaborate with functional data owners, SMEs, and data stewards to define data standards, governance rules, and policies
• Support implementation and enhancement of data governance frameworks, naming conventions, and enterprise data standards
• Ensure data accuracy, completeness, security, and reliability across systems
• Develop and maintain process documentation including SOPs, work instructions, and process narratives
• Perform analysis and resolve lower-complexity issues related to data and processes
• Work closely with internal teams at Clean Harbors, with limited client/management interaction
• Follow defined instructions for daily tasks and adapt to new assignments with detailed guidance
• Take ownership of assigned tasks and ensure timely completion
• Work as an individual contributor within a team environment
• Understand that decisions impact on their own work and may influence team outcomes
• Flexible working in rotational shifts as required

• Business-related bachelor’s degree 
• Relevant experience in Data Management & Data Governance with knowledge about data domains such as Customer Master Data
• Excellent verbal and written communication skills and ability to present to senior leadership 
• MS office proficiency (Excel, Visio, Word, PowerPoint) Ability to work independently as well as within a team
• Ideal candidates should have progressively handled increasing levels of responsibility. 
• Must be a team player and should have a proven ability to work well with others in a fast-paced, dynamic environment through active collaboration with key business and technical stakeholders. 

Experience Level

Mid Level