Business Systems Analyst

Business Systems Analyst

Are you ready to make an impact at DTCC?

Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.

The Information Technology group delivers secure, reliable technology solutions that enable DTCC to be the trusted infrastructure of the global capital markets. The team delivers high-quality information through activities that include development of essential, building infrastructure capabilities to meet client needs and implementing data standards and governance.

Pay and Benefits: 

• Competitive compensation, including base pay and annual incentive
• Comprehensive health and life insurance and well-being benefits, based on location
• Pension / Retirement benefits
• Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
• DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).

The Impact you will have in this role:   The Strategic Management & Governance family is responsible for serving as a dedicated technology resource for advancing the firm's business opportunities and providing industry thought leadership for leveraging new technologies. Manages significant programs and projects including strategic change management, new business and product initiatives, process re-engineering, and all general business management initiatives. The Business Systems Analysis role specializes in acting as the primary interface between Technology and specific business / product areas, identifying, documenting and analyzing business requirements, creating detailed project and process specifications, coordinating with project teams.

Your Primary Responsibilities:

• Contribute to the creation of functional specifications by analyzing business requirements, constructing workflow charts and diagrams
• IAM Automation Use Case Discovery - Partner with IAM application teams to understand current-state manual processes, pain points, and control gaps
• Work with security and platform teams to identify PQC CBOM data sources (PKI systems, vulnerability tools, network scans, cloud security platforms).
• Identify and document automation use cases focused on Operational efficiency and Risk reduction
• Facilitate requirement‑gathering workshops, walkthroughs, and deep‑dive discussions with IAM SMEs and Technology Operation teams
• Convert automation use cases into Business & Functional Requirements
• Clearly define Scope and out‑of‑scope, Inputs / outputs, Data sources, Business rules, and Exception handling scenarios
• Produce high‑quality artifacts such as BRDs / FRDs, User stories, Acceptance criteria, and Process flows (as‑is / to‑be)
• Ensure requirements are implementation‑ready and align with existing IAM architecture and standards
• Support sprint planning, backlog grooming, and requirement clarifications during development
• Stakeholder & Delivery Support Act as a single point of contact for requirements between IAM stakeholders and delivery teams
• Support UAT planning and execution by validating that delivered automation meets defined acceptance criteria
• Assist with documentation required for audits, controls, and operational handover

Required Skills & Experience

• Strong understanding of business analysis practices (requirements elicitation, user stories, acceptance criteria and and Functional specifications).
• Experience working in Agile delivery models
• Awareness of Identity and Access Management concepts will be an advantage which includes Privileged Access Management (PAM), Service accounts, Certificates / PKI, Authentication & authorization flows, Post Quantum Cryptography
• Exposure to automation‑driven solutions (scripts, workflows, APIs, scheduled jobs)
• Experience working with ServiceNow or similar intake / workflow platforms
• Ability to understand technical designs at a conceptual level
• Strong verbal and written communication skills
• Ability to translate technical discussions into clear business language
• Confident engaging with senior IAM engineers, leads, SMEs, and security stakeholders

Qualifications:

• Minimum of 4 years of related experience
• Bachelor's degree preferred or equivalent experience
  

Talents Needed for Success:

• IAM automation use cases are clearly defined, well‑scoped, and delivery‑ready
• Development teams receive unambiguous requirements with minimal rework
• Automation solutions delivered align with security, risk, and compliance expectations
• Strong partnership established between IAM application teams and automation engineering
• Collaborates well within and across teams.
• Resolves disagreements between colleagues effectively, minimizing the impact on the wider team.

Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

With over 50 years of experience, DTCC is the premier post-trade market infrastructure for the global financial services industry. From 20 locations around the world, DTCC, through its subsidiaries, automates, centralizes, and standardizes the processing of financial transactions, mitigating risk, increasing transparency, enhancing performance and driving efficiency for thousands of broker/dealers, custodian banks and asset managers. Industry owned and governed, the firm innovates purposefully, simplifying the complexities of clearing, settlement, asset servicing, transaction processing, trade reporting and data services across asset classes, bringing enhanced resilience and soundness to existing financial markets while advancing the digital asset ecosystem. In 2024, DTCC’s subsidiaries processed securities transactions valued at U.S. $3.7 quadrillion and its depository subsidiary provided custody and asset servicing for securities issues from over 150 countries and territories valued at U.S. $99 trillion. DTCC’s Global Trade Repository service, through locally registered, licensed, or approved trade repositories, processes more than 25 billion messages annually. To learn more, please visit us at www.dtcc.com or connect with us on LinkedIn, X, YouTube, Facebook and Instagram.

DTCC proudly supports Flexible Work Arrangements favoring openness and gives people freedom to do their jobs well, by encouraging diverse opinions and emphasizing teamwork.  When you join our team, you’ll have an opportunity to make meaningful contributions at a company that is recognized as a thought leader in both the financial services and technology industries. A DTCC career is more than a good way to earn a living. It’s the chance to make a difference at a company that’s truly one of a kind.

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