Meddirect Services

Call Quality Analyst

Meddirect Services
Banjara Hills, Hyderabad
₹20,000 - ₹30,000 monthly

Fixed

₹20,000 - ₹30,000

Earning Potential

₹30,000

Work from OfficeWork from Office
Full TimeFull Time
Min. 2 yearsMin. 2 years
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

Walk-in interview

Walk-in interview

Date: 18 Jul 2026 - 31 Jul 2026 | Time: 11.00 am - 06.00 pm...

Urgently hiring

Urgently hiring

3 applicants

3 applicants

Benefits include:  PF, Health Insurance, ESI (ESIC)

Benefits include: PF, Health Insurance, ESI (ESIC)

Job Description

We are looking for a call quality analysts, who have good experience in managing the QA department with audits, conducting feedback sessions, monitor and evaluates customer interactions, such as calls, chats, and emails to ensure they meet company standards. They act as a vital link between agents and management by identifying performance trends, conducting audits, and providing targeted coaching to improve overall service delivery.

Job role

Work location
Work locationMedDirect Services Private Limited, Road Number 11, next to Rainbow Children's Hospital Corporate Office, Avenue 4, Banjara Hills, Hyderabad, Telangana, India Banjara Hills, Hyderabad
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - BPO / Voice / Blended
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 2 years
Education
Education12th Pass
Skills
SkillsDomestic BPO, Voice Process
English level
English levelGood (Intermediate / Advanced) English
Age limit
Age limit18 - 32 years
Gender
GenderAny gender

Walk-in interview details

Apply for the job and call HR to confirm your interview
Date
Date18 Jul 2026 - 31 Jul 2026
Time
Time11.00 am - 06.00 pm
Other instructions
Other instructionsUpdated resume and formal dress is mandatory.

About company

Name
NameMeddirect Services
Address
AddressMedDirect Services Private Limited, Road Number 11, next to Rainbow Children's Hospital Corporate Office, Avenue 4, Banjara Hills, Hyderabad, Telangana, India Banjara Hills, Hyderabad
Job posted by Meddirect Services

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You can expect a minimum salary of 20,000 INR and can go up to 30,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have studied 12th Pass and people who have 2 to 31 years are eligible to apply for this job. You can apply for more jobs in Hyderabad to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Hyderabad at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 1 Aug 2026. For more details, download apna app and find Full Time jobs in Hyderabad . Through apna, you can find jobs in 64 cities across India. Join NOW!

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Call Quality Analyst in Meddirect Services, Banjara Hills, Hyderabad | apna.co