Contract Specialist

Contract Specialist

About Us 

Zelis is modernizing the healthcare financial experience in the United States (U.S.) across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients.

At Zelis, AI is woven into the fabric of how we work. Every associate is expected - and empowered - to partner with AI to challenge the status quo, accelerate innovation, and amplify their impact. This is a place for builders with a growth mindset who act with agility, embrace change, and use modern technology to shape smarter solutions, exceptional experiences, and the future of our industry for our clients, customers, and our culture.

Why We Do What We Do 

In the U.S., consumers, payers, and providers face significant challenges throughout the healthcare financial journey. Zelis helps streamline the process by offering solutions that improve transparency, efficiency, and communication among all parties involved. By addressing the obstacles that patients face in accessing care, navigating the intricacies of insurance claims, and the logistical challenges healthcare providers encounter with processing payments, Zelis aims to create a more seamless and effective healthcare financial system.

Zelis India plays a crucial role in this mission by supporting various initiatives that enhance the healthcare financial experience. The local team contributes to the development and implementation of innovative solutions, ensuring that technology and processes are optimized for efficiency and effectiveness. Beyond operational expertise, Zelis India cultivates a collaborative work culture, leadership development, and global exposure, creating a dynamic environment for professional growth. With hybrid work flexibility, comprehensive healthcare benefits, financial wellness programs, and cultural celebrations, we foster a holistic workplace experience. Additionally, the team plays a vital role in maintaining high standards of service delivery and contributes to Zelis’ award-winning culture. 

Position Overview

Key Responsibilities
Contract Management
• Draft, review, and negotiate contracts including MSAs, SOWs, EULAs, NDAs, BAAs, order forms and contract amendments
• Read and analyze existing contracts to identify key terms, obligations, and risks
• Collaborate with legal, compliance, and risk teams to ensure contract alignment with regulatory standards
• Coordinate contract approval workflows and obtain necessary internal sign-offs
• Facilitate execution of contracts using e-signature platforms (e.g., DocuSign, Adobe Sign)
• Utilize Contract Lifecycle Management (CLM) tools to track contract status, obligations, and renewals
• Support renewals, extensions, and amendments
• Understand contract clauses relating to compliance with data privacy, cybersecurity, and healthcare regulations (e.g., HIPAA, PCI-DSS)
Cross-Functional Collaboration
• Partner with technology, business, legal, infosec, and data privacy teams
Compliance & Documentation
• Ensure procurement activities comply with internal policies and external regulations
• Maintain accurate records of contracts and audit trails
________________________________________
📊 Required Skills & Qualifications
• Education:
Bachelor’s degree in Business, Supply Chain Management, Law, or related field
• Experience:
5-8 years in vendor contract drafting and negotiation ideally in Legal or Procurement department, and preferably in services or fintech or healthcare sectors serving the United States of America and India
• Technical Skills:
o Proficiency in Contract Lifecycle Management tools (like Intelagree, Icertis, Ironclad, etc.), ticketing management / workflow portal (like ServiceNow, Jira, etc.) Microsoft Office Suite and procurement software (like Workday ERP, SAP, Oracle, Coupa)
o Familiarity with ERP systems and data analysis tools
o Experience with e-signature tools like DocuSign or Adobe Sign or native to CLM systems
o Setting up and running meetings using Microsoft Outlook
• Soft Skills:
o Strong negotiation and written and verbal communication skills
o Detail-oriented with analytical thinking
o Ability to manage multiple stakeholders and deadlines
________________________________________
🌟 Preferred Qualifications
• Experience in global procurement or Legal supporting procurement working with international vendors
• Understanding of array of sourcing categories including consulting and professional services, facilities, equipment, IT Software, Hardware and Services contracts
• Familiarity with fintech regulations and healthcare compliance
________________________________________

 Key Responsibilities

Contract Management

• Draft, review, and negotiate contracts including MSAs, SOWs, EULAs, NDAs, BAAs, order forms and contract amendments

• Read and analyze existing contracts to identify key terms, obligations, and risks

• Collaborate with legal, compliance, and risk teams to ensure contract alignment with regulatory standards

• Coordinate contract approval workflows and obtain necessary internal sign-offs

• Facilitate execution of contracts using e-signature platforms (e.g., DocuSign, Adobe Sign)

• Utilize Contract Lifecycle Management (CLM) tools to track contract status, obligations, and renewals

• Support renewals, extensions, and amendments

• Understand contract clauses relating to compliance with data privacy, cybersecurity, and healthcare regulations (e.g., HIPAA, PCI-DSS)

Cross-Functional Collaboration

• Partner with technology, business, legal, infosec, and data privacy teams

Compliance & Documentation

• Ensure procurement activities comply with internal policies and external regulations

• Maintain accurate records of contracts and audit trails

📊 Required Skills & Qualifications

• Education:
  Bachelor’s degree in Business, Supply Chain Management, Law, or related field

• Experience:
  5-8 years in vendor contract drafting and negotiation ideally in Legal or Procurement department, and preferably in services or fintech or healthcare sectors serving the United States of America and India

• Technical Skills:

• • Proficiency in Contract Lifecycle Management tools (like Intelagree, Icertis, Ironclad, etc.), ticketing management / workflow portal (like ServiceNow, Jira, etc.) Microsoft Office Suite and procurement software (like Workday ERP, SAP, Oracle, Coupa)

  • Familiarity with ERP systems and data analysis tools

  • Experience with e-signature tools like DocuSign or Adobe Sign or native to CLM systems

  • Setting up and running meetings using Microsoft Outlook

• Soft Skills:

• • Strong negotiation and written and verbal communication skills

  • Detail-oriented with analytical thinking

  • Ability to manage multiple stakeholders and deadlines

🌟 Preferred Qualifications

• Experience in global procurement or Legal supporting procurement working with international vendors

• Understanding of array of sourcing categories including consulting and professional services, facilities, equipment, IT Software, Hardware and Services contracts

• Familiarity with fintech regulations and healthcare compliance

Commitment to Diversity, Equity, Inclusion, and Belonging

At Zelis, we champion diversity, equity, inclusion, and belonging in all aspects of our operations. We embrace the power of diversity and create an environment where people can bring their authentic and best selves to work. We know that a sense of belonging is key not only to your success at Zelis, but also to your ability to bring your best each day.

Equal Employment Opportunity

Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Accessibility Support

We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability and require reasonable accommodation with any part of the application and/or interview process, please email talentacquisition@zelis.com.