Control Manager - Compliance and Operational Risk

Control Manager Associate

Step into a pivotal role at JPMorganChase, where your expertise in control management will shape our compliance and risk framework. Elevate your career with opportunities for growth and collaboration in a dynamic team environment. Join us to make a significant impact on our operations and safeguard our firm's integrity.

As a Control Manager within JPMorganChase, you will lead the charge in identifying and mitigating compliance and operational risks. Your role is crucial in enhancing our control environment through innovative solutions and advanced data analysis. We value a culture of continuous improvement and collaboration, where your skills to design and evaluate controls and stakeholder management will thrive.

This Securities Services business supports internal business and institutional investors clients. This role focuses on instrument reference data management and post trade compliance activities. You will engage with stakeholders across Operations, Technology, Product, and other functions, ensuring alignment with business objectives and industry standards.

Job responsibilities 

1. Perform risk assessments to uncover vulnerabilities and lead the development and implementation of operational controls to improve efficiency and reduce operational risks
2. Continuously assess and review control effectiveness, providing recommendations to align with firmwide standards.
3. Manage large-scale projects related to operations control management, ensuring timely execution.
4. Analyze operational risk data and deliver actionable insights to senior leadership, while collaborating with internal stakeholders to foster transparent communication and achieve desired outcomes.
5. Coordinates Audit & Regulatory Review
6. Oversee Compliance and Operational Risk Evaluation (CORE) updates in accordance with firm standards. 
7. Remain informed about industry developments and regulatory updates to enhance control processes.

Required qualifications, capabilities, and skills

1. Extensive experience in control management, operations, and audit within financial services, with a strong emphasis on compliance and operational risk mitigation, demonstrating capabilities equivalent to fifteen or more years in the field
2. Strong skills in Stakeholder management, enabling effective communication and collaboration to drive successful outcomes.
3. Expertise in leading global, diverse teams, cultivate a culture of continuous improvement, and ensure alignment with operational policies and standards.
4. Strong project management skills and a commitment to operational excellence

Preferred qualifications, capabilities, and skills

1. Experience partnering with diverse teams to drive efficiency and process enhancement
2. Experience in process re-engineering
3. Ability to question and probe activity/functions across multiple business areas
4. High attention to detail and ability to succinctly frame issues and recommendations
5. Experience in presenting activity and progress to senior management
6. Knowledge of regulatory requirements impacting Securities Services

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Experience Level

Mid Level