Customer Care Executive
Digitide Solutions LimitedFixed
₹22,000 - ₹25,000
Earning Potential
₹25,000
Fixed
₹22,000 - ₹25,000
Earning Potential
₹25,000
Work from Office
Full Time
Min. 1 year
Good (Intermediate / Advanced) EnglishJob highlights
Walk-in interview
Date: 15 May 2026 - 28 May 2026 | Time: 10.00 am - 04.00 pm...
Urgently hiring
6 applicants
Benefits include: Overtime Pay, PF, ESI (ESIC)
Job Description
Position SummaryCustomer Care Executives are responsible for handling customer queries and concerns via email and chat for Axis Bank customers. They will provide accurate information, resolve issues efficiently, and ensure high levels of customer satisfaction. The role demands strong communication, problem-solving skills, and the ability to manage multiple interactions professionally.
- Key ResponsibilitiesHandle customer queries through chat and email promptly and professionally.
- Research, locate, and provide accurate information to customers.
- Make outbound calls when required (semi-voice process support).
- Identify customer needs and determine the best solutions.
- Resolve issues by clarifying problems, exploring solutions, and escalating when necessary.
- Complete requests and transactions accurately and efficiently.
Job role
Job requirements
Walk-in interview details
Apply for the job and call HR to confirm your interview
About company
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The candidate should have completed Graduate degree and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Hyderabad to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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