Customer Care Executive
Aspire SpectrumFixed
₹16,000 - ₹25,000
Earning Potential
₹25,000
Fixed
₹16,000 - ₹25,000
Earning Potential
₹25,000
Work from Office
Full Time
Min. 6 months
Good (Intermediate / Advanced) EnglishJob highlights
Urgently hiring
37 applicants
Benefits include: Overtime Pay, Health Insurance
Job Description
CANDIDATES MUST SPEAK ANY 3 LANGAGUES FROMT HE BELOW LIST.
Languages: HINDI, ENGLISH & TELUGU or BENGALI
Roles and Responsibilities:
- Handle inbound calls from patients or attendants in a professional and empathetic manner.
- Assist customers with doctor appointment bookings, rescheduling, and queries.
- Provide accurate information about hospital services, doctors, and departments.
- Record and update patient information accurately in the system.
- Handle and resolve patient queries or escalate to the concerned team when required.
- Ensure high-quality service and maintain patient satisfaction during every interaction.
- Follow standard operating procedures and maintain call logs.
Preferred Candidate Profile:
- Education: Any Graduate / Intermediate
- Experience: 0–3 year (Freshers encouraged to apply)
- Language: Hindi, English & Telugu or Bengali (ANY THREE LANGUAGES)
Skills:
- Excellent communication and listening skills
- Empathetic and patient while handling healthcare-related calls
- Basic computer knowledge (MS Office / CRM entry)
Job role
Job requirements
About company
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The candidate should have studied 12th Pass and people who have 0.5 to 31 years are eligible to apply for this job. You can apply for more jobs in Hyderabad to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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