Customer Support Executive

Job Description:

We are hiring energetic and enthusiastic Customer Support Executives to join our Dynamic Team at TATA AIA Life Insurance. The role involves handling customer interactions over the phone and supporting lead generation activities.

Key Responsibilities:



Customer Support Executive – Tata AIA Life Insurance

• Handle customer calls and inquiries in a professional and courteous manner
• Provide clear information about life insurance policies, premiums, and benefits
• Assist customers with policy issuance, renewal, updates, and service requests
• Resolve customer concerns efficiently to ensure high customer satisfaction
• Maintain accurate customer records and update data in the system
• Follow company policies, procedures, and regulatory guidelines
• Work collaboratively with the team to meet service quality standards

Skills Required:

• Good verbal communication in English, Telugu, and Hindi

• Strong interpersonal and convincing skills

• Patience and problem-solving ability

• Teamwork and time management skills

• Basic computer knowledge and typing skills