Customer Support Executive

Job Description:

We are hiring energetic and enthusiastic Customer Support Executives to join our dynamic team at TATA AIA Life Insurance. The role involves handling customer interactions over the phone and supporting lead generation activities.

Key Responsibilities:

• Handle inbound and outbound customer calls

• Resolve customer queries promptly and professionally

• Provide accurate and complete information about insurance products and services

• Assist with basic lead generation and customer follow-ups

• Maintain Customer Records

• Promote Customer Retention

• Achieve Performance Metrics

• Adhere to Compliance and Company Policies 

Skills Required:

• Good verbal communication in English, Telugu, and Hindi

• Strong interpersonal and convincing skills

• Patience and problem-solving ability

• Teamwork and time management skills

• Basic computer knowledge and typing skills