Merloam Estates

Customer Support/ Tele Collection

Merloam Estates
Banjara Hills, Hyderabad
₹17,000 - ₹45,000 monthly*

Fixed

₹17,000 - ₹30,000

Average Incentives*

₹15,000

Earning Potential

₹45,000

Work from OfficeWork from Office
Full TimeFull Time
Any experienceAny experience
Basic EnglishBasic English

Job highlights

Urgently hiring

Urgently hiring

18 applicants

18 applicants

Benefits include: Mobile Allowance, Health Insurance, ESI (ESIC)

Benefits include: Mobile Allowance, Health Insurance, ESI (ESIC)

Job Description

We are looking for a Customer Support/Telecollection to join our team at EZ Finance. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹17000 - ₹30000 and a dynamic environment with opportunities for growth.



Job Role : Customer Support


Required : Eng/Hindi/ Tamil/Telugu is mandatory


Location: Banjara Hills


Exp: min 6 month


Salary : up to 30k


Key Responsibilities:

  • Handle customer calls in a professional and efficient manner
  • Address customer queries, concerns, and complaints with a problem-solving approach
  • Maintain accurate records of customer interactions and follow-ups
  • Provide timely and relevant information to customers to resolve their issues
  • Work collaboratively with other teams to escalate and resolve complex issues
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates


Job Role: Tele collection


Languages :Kannada


Exp: min 6 month


Position: Tele collection    


Languages Required: Kannada is mandatory


Salary up to :22k


Role:


• Who have not paid  EMI call the customer and collect the pending over due amount, 

• daily achieve collection target

• customer query update

• daily task competes to report manager

Job role

Work location
Work locationbanjara hills, Zahara Nagar, Banjara Hills, Hyderabad, Telangana 500034
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - BPO / Voice / Blended
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceAny experience
Education
Education12th Pass
Skills
SkillsCollection-Debt Recovery, Inbound calls, Domestic BPO, Collection process, Outbound calls, International BPO, Voice Process
English level
English levelBasic English
Regional language
Regional languageFluent in speaking Kannada, Telugu, Tamil
Age limit
Age limit18 - 35 years
Gender
GenderAny gender

About company

Name
NameMerloam Estates
Address
Addressbanjara hills, Zahara Nagar, Banjara Hills, Hyderabad, Telangana 500034
Job posted by Merloam Estates

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You can expect a minimum salary of 17,000 INR and can go up to 45,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Hyderabad to get hired quickly.

The candidate should have Basic English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Hyderabad at apna.

No work-related deposit needs to be made during your employment with the company.

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