Executive Assistant to HR Director - Customer Service

Executive Assistant, Amazon Customer Service PXT

Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is fueled by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.

Role: Executive Assistant
Reporting to: HR Director for Customer Service in India.

Amazon India is seeking an Executive Assistant to work with the HR Director for Customer Service in India.

This fast-paced and high-growth business is focused on our mission to delight customers across the globe with the best customer service. We require an individual with flexibility, strong business acumen, multi-tasking skills, superior attention to detail, and a desire to learn.

In this role, you will be responsible for creating and monitoring moderately complex plans and schedules, as well as coordinating facets of geographically-distributed teams. This role requires the ability to look around corners and deliver results with minimal guidance. The right candidate will juggle competing priorities with sound judgment while maintaining a positive attitude, despite the pressures of a fast-paced environment. They will also be detail-oriented and well organized. This position will work closely with a team of Executive Assistants to facilitate key team activities and projects. The ability to work independently and collaboratively with a strong sense of ownership, bias for action, and customer obsession is highly valued.
A high level of integrity and discretion in handling confidential information as well as professionalism in dealing with senior executives inside and outside of the company is critical. The ideal candidate must be able to work successfully in a team environment and build effective working relationships across various teams in India and other countries where collaboration is necessary.






Key job responsibilities
- Managing fluid calendar requests, meeting invites and conference room logistics, and floor access
- Planning travel and accommodating changes
- Processing expense reports
- Working closely with stakeholders across India/APAC and World Wide to schedule meetings
- Capturing Minutes of meetings, communication with stakeholders on behalf of the HR Director
- Document writing, designing flyers, newsletters and leadership communication templates
- Managing large event logistics, catering, accommodations, and materials (e.g., Townhall events, etc.)
- Planning space for the team and facilitating office moves.
- Attending key meetings, tracking and helping drive completion of key deliverables, and following up on pending items.
- Driving team activities (e.g., staff meeting agendas, weekly business reviews, Town Hall events, snacks and supply ordering, team-building events, launch events and recognition posters).
- Managing workflows that require approvals

Basic Qualifications

- 3+ years of senior level leadership support, or 1+ years of Amazon experience
- Experience with Microsoft Office products and applications
- Experience with executive level calendar management
- Bachelor's degree

Preferred Qualifications

- Experience in a fast-paced, high-tech company
- Experience managing multiple calendars

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Experience Level

Executive Level