Field Service Technician
Atria Convergence Technologies
Field Service Technician
Atria Convergence Technologies
Banjara Hills, Hyderabad
₹20,000 - ₹50,000 monthly*
Fixed
₹20000 - ₹30000
Average Incentives*
₹20,000
Earning Potential
₹50,000
You can earn more incentive if you perform well
Job Details
Interview Details
Job highlights
Urgently hiring
123 applicants
Benefits include: PF, Mobile Allowance, Internet Allowance, Laptop, Health Insurance
Job Description
Job Descriptions:
Looking for Network Technician - Deployment & Fault Repair Field Technician - Deployment & Fault Repair
Key Responsibilities:
- Ensure resolution of service request as per defined timeline and service level agreement.
- Identify and analyse fault cases to minimise repeat or re-open cases.
- Responsible for Installation & Shifting performance across the job area and to drive defined KPI, whlie ensuring quality of installation & cost for installs
- Drive reduction in overall open service requests and repeat and reopen orders to meet KPI targets. Drive Serve to Sell through engineers.
- Manage escalation from internal/external customers related to the product.
- Coordinate with local cable operators (LCOs) to provide timely support to the customers.
- Coordinate with cross-functional teams to ensure faster installation and resolution.
- Understand the ACT work app leveraged by the engineers and wiremen.
- Understand and resolve the challenges and issues faced by local cable operators (LCOs).
Interested Candidates can reach out via contact : 9121803768
Job role
Work location
8-2-618/B, Mithila Nagar, Banjara Hills, Hyderabad, Telangana 500034, India
Department
Maintenance Services
Role / Category
Service & Repair
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 6 months
Education
10th or Below 10th
English level
Basic English
Age limit
18 - 35 years
Gender
Male
About company
Name
Atria Convergence Technologies
Address
8-2-618/B, Mithila Nagar, Banjara Hills, Hyderabad, Telangana 500034, India
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