Healthcare AR Caller

JOB DESCRIPTION:

As a part of its expansion program, the firm wants to train candidates as AR Callers in Voice Process (Night Shift) for US Medical Billing, (Not Sales/Not Cold calling) who will be employed by the firm after an evaluation period of 15 days.

RESPONSIBILITIES:

• Contact insurance companies, patients, and healthcare providers to follow up on outstanding medical claims
• Identify and resolve issues with unpaid or denied claims
• Ensure timely payment of claims by appealing denials and correcting any errors
• Review and analyze insurance remittance advice to ensure accurate reimbursement
• Maintain accurate and up-to-date records of all communication and actions taken
• Collaborate with internal departments to resolve billing discrepancies and coding issues
• Provide excellent customer service by effectively addressing inquiries and concerns
• Stay updated on industry trends and changes in insurance regulations

QUALIFICATION:

·        Must be graduates with excellent communication and interpersonal skills

·        Detail-oriented and highly organized

·        Ability to multitask and prioritize work

·        Problem-solving and critical thinking skills

·        Ability to work independently and as part of a team

·        Proficient in using Microsoft Office applications

Training is offered by office. US Eastern Time zone working hours.