Infra Tech Support Practitioner
Accenture India Private Limited
Work from Office
Full Time
Min. 5 yearsJob Description
Infra Tech Support Practitioner
Project Role : Infra Tech Support PractitionerProject Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.
Must have skills : Site Reliability Engineering
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Infra Tech Support Practitioner, you will be responsible for providing ongoing technical support and maintenance for production and development systems and software products. Your typical day will involve troubleshooting issues, implementing technology solutions, and ensuring the smooth operation of services across various platforms. You will engage with both remote and onsite teams to address hardware and software challenges, contributing to the overall efficiency and reliability of the systems in place.
Roles & Responsibilities:
- Expected to be an SME.
- Collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Facilitate knowledge sharing sessions to enhance team capabilities.
- Monitor system performance and proactively address potential issues.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Site Reliability Engineering.
- Strong understanding of cloud infrastructure and services.
- Experience with incident management and response.
- Familiarity with automation tools and scripting languages.
- Knowledge of monitoring and logging tools to ensure system reliability.
Additional Information:
- The candidate should have minimum 5 years of experience in Site Reliability Engineering.
- This position is based at our Hyderabad office.
- A 15 years full time education is required.
Job role
Job requirements
About company
Similar jobs you can apply for
Telecalling / BPO / Telesales
Customer Care Executive
Cavalry Info Private LimitedWork from OfficeFull TimeAny experience
No English RequiredCustomer Care Executive
AirvincibleWork from OfficeFull TimeAny experienceGood (Intermediate / Advanced) EnglishCustomer Care Executive
HR Globe Recruitment ServiceWork from OfficeFull TimeFreshers onlyGood (Intermediate / Advanced) EnglishCustomer Care Executive
Sri Anu Furniture Private LimitedWork from OfficeFull TimeAny experienceGood (Intermediate / Advanced) English
Systems Administrator Assistant
Convex TechWork from OfficeFull TimeMin. 2 yearsGood (Intermediate / Advanced) English
Customer Care Executive
EarlyjobsWork from OfficeFull TimeAny experienceBasic EnglishYou can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.
The candidate should have completed the required education and people who have 5 to 10 years are eligible to apply for this job. You can apply for more jobs in Hyderabad to get hired quickly.
The candidate should have sound communication skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Hyderabad at apna.
No work-related deposit needs to be made during your employment with the company.
Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.
The last date to apply for this job is . For more details, download apna app and find Full Time jobs in Hyderabad . Through apna, you can find jobs in 64 cities across India. Join NOW!