Business Operations Analyst

IT Business Management Associate

Are you ready to make an impact at DTCC? 

Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve. 

The Information Technology group delivers secure, reliable technology solutions that enable DTCC to be the trusted infrastructure of the global capital markets. The team delivers high-quality information through activities that include development of essential, building infrastructure capabilities to meet client needs and implementing data standards and governance.

Pay and Benefits:

• Competitive compensation, including base pay and annual incentive
• Comprehensive health and life insurance and well-being benefits, based on location
• Pension / Retirement benefits
• Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
• DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).

The Impact you will have in this role:

The IT FinSight Delivery department primarily supports the delivery of financial risk busing & Observability across Information Technology. The Business Management Associate will support the BMO Lead and IT FinSight Delivery department leadership to coordinate demand & supply balancing, facilitate project & roadmap updates across the portfolio working closely with the department leadership. 

Your Primary Responsibilities:

• Manage IT FinSight Delivery financial data, automate reporting, and build dashboards for insights.
• Implement KPIs and reporting to ensure transparency and support decisions on demand, SOW, budget, forecast, spend, open requisitions, and conversions.
• Assist with leadership initiatives, meetings, agendas, objectives, and facilitate onsite/offsite events.
• Promote continuous improvement and produce process documentation as needed.
• Assist in cost management and analysis, considering the complexity of IT expenses and accountability layers.

Qualifications:

• Minimum of 3-5 years of related experience
• Bachelor's degree preferred or equivalent experience.

Talents Needed for Success:

• Advanced proficiency in Microsoft Excel, including formulas, calculations, pivot tables, and data analysis techniques; experience with macros and automation is strongly preferred.
• Proficiency in Microsoft PowerPoint, with demonstrated ability to format, organize, and present information in a professional and executive‑ready manner; strong attention to detail is required.
• Analytical mindset & ability to join multiple data sets and create summarized cohesive, consumable view. 
• Ability to multitask and prioritize as well as able to pivot and be flexible when priorities change. 
• Foundational project management capabilities include tracking risks/dependencies, process governance, and stakeholder management across multiple levels.

 Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Experience Level

Mid Level