IT Manager

IT Manager - SAP

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

The SAP IT Manager is responsible for leading the organization’s SAP ABAP Technical team, including strategy, implementation, support, and continuous improvement initiatives. This role oversees internal teams and external vendors, helps drive SAP S/4HANA migration efforts, and ensures alignment between business needs and technology solutions. The ideal candidate combines strong technical expertise with leadership, stakeholder management, and vendor governance experience.

Responsibilities may include the following and other duties may be assigned:

SAP Strategy & Leadership:

• Define and execute the SAP roadmap/AI Strategy/Cloud Technology aligned with business objectives

• Lead SAP transformation initiatives, including S/4HANA migration and modernization programs

• Act as the liaison between IT and business stakeholders for SAP-related matters

Program Delivery:

• Plan, manage, and deliver SAP Projects

• Oversee project timelines, budgets, risks, and dependencies

• Manage multiple projects concurrently

• Ensure adoption of best practices, data integrity, and minimal business disruption

• Handle escalations with stakeholders

• Drive continuous improvement and system optimization initiatives

• Provide reporting and KPIs on delivery and quality

Team Management:

• Lead, mentor, and develop a team of SAP developers and architects

• Set performance goals, conduct evaluations, and support career development

• Foster a collaborative, high-performance team environment

Vendor Management:

• Manage relationships with system integrators, consultants, and support vendors

• Define SLAs, monitor performance, and ensure quality delivery

• Negotiate contracts and manage vendor budgets and deliverables

Governance & Compliance:

• Establish SAP governance frameworks, standards, and best practices

• Ensure compliance with internal policies, audit requirements, and regulatory standards

• Manage access controls and risk mitigation

Stakeholder Engagement:

• Partner with finance, supply chain, HR, and other business units to optimize SAP usage

• Translate business requirements into scalable SAP solutions

• Communicate progress, risks, and outcomes to senior leadership

Required Knowledge and Experience:

• Bachelor’s degree in Information Technology, Computer Science, or related field (Master’s preferred).

• 8–12+ years of SAP experience, including functional and/or technical roles.

• Proven experience leading SAP S/4HANA migration projects.

• 3–5+ years of people management experience.

• Strong experience managing third-party vendors and system integrators.

• Deep knowledge of SAP modules (e.g., FI/CO, MM, SD, or others relevant to the business).

• Experience with SAP architecture, integration, and data migration strategies.

• Proficient in SAP change request management processes, including documenting change requests, assessing risk, and obtaining approvals.

• Strong problem-solving skills with the ability to troubleshoot issues related to SAP change and release management processes.

• Ability to work in a fast-paced environment and manage multiple concurrent release cycles for different SAP systems.

• Experience working across US and multiple time zones.

• Excellent communication skills with the ability to collaborate effectively with cross-functional teams and stakeholders.

Nice to Have,

• Previous medical device and/or work experience in an FDA regulated industry.

• SAP certifications (e.g., S/4HANA,  or specific modules).

• Experience with cloud platforms (e.g.SAP BTP).

• Familiarity with Agile, DevOps, or hybrid delivery models.

• Strong financial and budgeting acumen

Skillset :

• Leadership and team development

• Strategic thinking and execution

• Vendor and stakeholder management

• Problem-solving and decision-making

• Communication and influencing skills

• Change management and adaptability

 

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

 

 

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

 

 

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. 
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here  

Experience Level

Mid Level