Mid-Level Support Engineer for Investment Management Platforms

Indium Software India
Hyderabad
Not disclosed
Work from OfficeWork from Office
Full TimeFull Time
Min. 5 yearsMin. 5 years

Job Description

L 2.5 Support Engineer

Job Title: L2.5 Support Engineer – IM Platform

Experience: 5+ Years

Job Description: • Provide L2.5 production support for Investment Management (IM) platforms • Manage incident response, troubleshooting, and resolution within defined SLAs • Support integrations with systems like Aladdin, SimCorp, Calypso, FactSet, or similar platforms • Monitor and maintain system stability, performance, and data flows • Work with API integrations and data pipelines across systems • Participate in 24x7 on-call support rotation Required Skills: • Strong domain expertise in Investment Management / Capital Markets (mandatory) • Experience with IM platforms or similar systems (Aladdin experience not mandatory) • Minimum 2+ years in L2.5 production support • Knowledge of data engineering concepts and API management • Exposure to Python or PL/SQL scripting • Familiarity with Kubernetes • Understanding of SDLC processes, Git/Bitbucket, and test automation Soft Skills: • Strong problem-solving and analytical skills • Good communication and stakeholder management

Experience Level

Mid Level

Job role

Work location
Work locationHyderabad, India
Department
DepartmentIT & Information Security
Role / Category
Role / CategoryIT Support
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 5 years

About company

Name
NameIndium Software India
Job posted by Indium Software India

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