Payments Lifecycle Analyst

Payments Lifecycle Analyst

Are you ready to make an impact in the world of digital payments? Join our team where your analytical prowess and problem-solving skills will help shape the future. We offer a stimulating environment with opportunities for constant learning and expanded responsibilities.

As a Payment Lifecycle Analyst within Payments Operations, you will play a pivotal role in ensuring the smooth transfer of funds between various parties while enhancing our payment operations framework. You will leverage your knowledge of automation technologies and systems architecture to process payments across various products and parties. Your responsibilities include identifying and resolving issues, making decisions guided by established practices, and contributing to short-term operational goals. You will engage with stakeholders, manage projects, and spur continuous improvement initiatives, building strong working relationships with internal lines of business. Your ability to understand and apply cybersecurity controls, anti-fraud strategies, and data analysis techniques will be key to your success in this role.

Job responsibilities

• Execution of daily business as usual (BAU) tasks/activities in the most efficient and highly control framework oriented environment
• Exhibit knowledge on Signature Validation for Trade/ Payment instructions received from Clients
• Clarity about beneficiary account details to verify during Callback for Outgoing payments from JPM
• Publishing / Review of Daily/weekly performance metrics pertaining to the function and to identify and track reasons for deviation from agreed levels or expected behaviour
• Ensure follow up and escalate for all ageing items.
• Ensure timely review and certification of CFS Middle Office Authentication function Procedures, Operating Service Agreements and Business Resiliency plans
• Review and improve on productivity benchmarks on an ongoing basis
• Active participation in multiple forums such as Product, Client Service, Strategy to analyse the impact basis market changes and to drive Tech Initiatives to meet client expectation and internal functional goals
• Create strong resiliency & backups within the team by active involvement in day to day activities and training initiatives
• Work in partnership with Operations Control Management / Risk teams for performing QA testing’s, MIS and Internal and External Audits.

Required qualifications, capabilities, and skills

• Excellent prior custody & fund services, markets or prime brokerage operational experience along with managing staff
• Ability to be flexible, follow tight deadlines, organize and prioritize work
• Strong analytical and problem solving skills including taking the initiative to drive change and enhance controls
• Strong oral and written communication and presentation skills including the ability to communicate strategic messages clearly and consistently with the team, making linkages to individual goals and accomplishments
• Strong financial markets product knowledge and understanding of the transaction lifecycle in Custody 
• Bachelor's Degree required or equivalent
• Proficiency in MS excel and an ability to clearly storyboard using PowerPoint is essential

Preferred qualifications, capabilities, and skills

• Logical, structured approach to planning, problem solving and decision-making
• Self-starter with an ability to manage workload and deliverables for the team
• Knowledge of Data tools is preferred
• Subject matter expertise in Equities, Fixed Income, FX, Collateral, Derivatives preferred

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.