Birlasoft Limited

SAP CRM Project Lead

Birlasoft Limited
Hyderabad
Not disclosed
Work from OfficeWork from Office
Full TimeFull Time
Min. 5 yearsMin. 5 years

Job Description

Project Lead-Enterprise Apps

Area(s) of responsibility

  • Understand and document business requirements related to Sales, Service, and Marketing processes
  • Configure SAP CRM modules including:
    • Organizational Management
    • Business Partner & Account Management
    • Service Orders, Complaints, and Contracts
    • Interaction Center / Web UI
  • Prepare Functional Specification Documents (FS) and support Technical Specifications
  • Support SAP CRM integrations (ECC/S/4HANA, Middleware, IDocs, RFCs)
  • Perform system configuration, testing (Unit, SIT, UAT), and defect resolution
  • Support data migration, cutover, and go‑live activities
  • Provide user training, workshops, and documentation
  • Support AMS / production issues (L2/L3) and continuous improvement
  • Coordinate with ABAP and integration teams

Required Skills

  • Strong functional knowledge of SAP CRM (Sales, Service, Marketing)
  • Experience with CRM Web UI configuration
  • Good understanding of CRM Middleware & integration concepts
  • Knowledge of end‑to‑end CRM business processes
  • Experience in documentation and stakeholder communication

Experience Level

Senior Level

Job role

Work location
Work locationINDIA - HYDERABAD - BIRLASOFT OFFICE, IN
Department
DepartmentProject & Program Management
Role / Category
Role / CategoryOther Program / Project Management
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 5 years

About company

Name
NameBirlasoft Limited
Job posted by Birlasoft Limited

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You can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed the required education and people who have 5 to 31 years are eligible to apply for this job. You can apply for more jobs in Hyderabad to get hired quickly.

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