What is the eligibility criteria to apply for Real-Time Queue Monitor - Digital Banking Contact Centre in Kotak Mahindra Bank in Hyderabad?

The candidate should have completed the required education and people who have 2 to 31 years are eligible to apply for this job. You can apply for more jobs in Hyderabad to get hired quickly.

Is there any specific skill required for this job?

The candidate should have sound communication skills and sound communication skills for this job.

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Both Male and Female candidates can apply for this job.

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No work-related deposit needs to be made during your employment with the company.

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Real-Time Queue Monitor - Digital Banking Contact Centre

Kotak Mahindra Bank

Real-Time Queue Monitor - Digital Banking Contact Centre

Kotak Mahindra Bank

Hyderabad

Not disclosed

Work from Office

Full Time

Min. 2 years

Job Description

Real-Time Queue Monitoring-Digital Banking Kotak 811-Contact Centre Inbound

The Real-Time Queue Monitor plays a crucial role in maintaining the smooth operation of the contact center. They are responsible for monitoring and analyzing queue performance, identifying bottlenecks, and implementing strategies to enhance efficiency. This role requires a keen eye for detail, excellent analytical skills, and the ability to make quick, data-driven decisions.

Job role

Work locationHyderabad, 7507-Hyderabad-Uppal-Next to Genpact & Hindu Office-TLA, 2nd & 3rd floor, Plot no. 2 & 3, M2 Square, Uppal IDA Next to Genpact & Hindu Office, Uppal, Hyderabad, Telangana, India