Front Office Manager

We are looking for a friendly, well-presented, and organized Receptionist / Front Office Executive to manage our front desk operations. The ideal candidate should have good communication skills, basic computer knowledge, and the ability to handle patients/clients in a polite and professional manner.

• Key ResponsibilitiesFront Desk ManagementWelcome patients/clients with a positive attitude
• Handle walk-ins and guide them through the process
• Maintain a neat and professional reception area
• Appointment HandlingSchedule, confirm, and manage appointments
• Coordinate with doctors and staff for smooth patient flow
• Handle rescheduling and cancellations
• Patient CoordinationCollect basic patient details and maintain records
• Explain basic services and guide patients accordingly
• Assist patients during billing and checkout
• Calls & CommunicationAnswer phone calls and respond to inquiries
• Handle WhatsApp messages and online queries
• Provide accurate information about services
• Billing & PaymentsGenerate bills and collect payments
• Maintain daily billing records
• Coordinate with accounts if required
• Administrative SupportMaintain files and clinic records
• Support clinic staff in day-to-day operations
• Ensure smooth coordination between departments
• RequirementsMinimum qualification: Intermediate / Degree
• Good communication skills (Telugu + Basic English preferred)
• Basic computer knowledge (MS Office, billing software)
• Pleasant personality and professional appearance
• Ability to handle multiple tasks
• Preferred SkillsExperience in clinic/hospital/beauty clinic
• Customer handling skills
• Strong organizational ability