Receptionist / Front Office Executive

Ratata is seeking a professional and friendly Receptionist to serve as the first point of contact for visitors, clients, and employees. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to manage front-desk operations efficiently.

Key Responsibilities

• Welcome and assist visitors, clients, and guests in a courteous manner.
• Answer, screen, and direct incoming phone calls.
• Manage incoming and outgoing mail, courier services, and deliveries.
• Maintain the reception area to ensure a clean and professional appearance.
• Schedule appointments, meetings, and conference room bookings.
• Provide administrative support, including data entry, filing, and document management.
• Coordinate with various departments to facilitate smooth office operations.
• Handle inquiries and provide accurate information to visitors and callers.
• Maintain visitor logs and follow security procedures.

Qualifications

• High school diploma or equivalent; additional administrative training is a plus.
• Previous experience as a receptionist, front desk executive, or administrative assistant preferred.
• Strong verbal and written communication skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and basic office equipment.
• Excellent organizational and multitasking abilities.
• Professional appearance and customer-service mindset.

Skills

• Communication and interpersonal skills
• Time management
• Attention to detail
• Problem-solving ability
• Customer service orientation
• Ability to work independently and as part of a team