Sales Business Development Manager

Sales & Business Development Manager — Lights Library

Expected monthly sales of 30-50 Lakhs. This is a much more strategic role.

The person must be able to:

• personally close deals,
• drive showroom walk-ins and inquiries,
• manage inside sales staff,
• build architect/designer relationships,
• create sales systems,
• and push revenue accountability.

This role sits between:

• founder,
• sales team,
• architects,
• and operations.

Core Objective

Drive consistent sales growth for Lights Library through:

• architect/designer outreach,
• inside sales management,
• client conversion,
• project tracking,
• and team accountability.

Full Scope of Responsibilities

A. Architect & Designer Business Development

Tasks

• Identify and approach architects/interior designers
• Schedule meetings and presentations
• Visit firms regularly
• Build long-term relationships
• Present Lights Library capabilities
• Stay connected with top design firms
• Bring new architects into the ecosystem
• Track upcoming projects
• Invite architects to showroom/events
• Ensure repeat engagement

KPIs

• Number of active architect accounts
• New firms onboarded
• Revenue from architect channel
• Repeat project business

B. Direct Sales & Client Conversion

Tasks

• Attend premium client meetings
• Understand project requirements
• Recommend lighting solutions
• Handle negotiations
• Close high-value deals
• Handle escalation cases
• Support major quotations and presentations

KPIs

• Conversion rate
• Monthly revenue
• Average order value
• Closing ratio

C. Manage Inside Sales Team

Tasks

• Supervise showroom and inside sales staff
• Allocate leads properly
• Ensure fast response times
• Review quotations before sending
• Monitor follow-ups
• Train team on communication and product knowledge
• Ensure discipline and accountability
• Conduct sales reviews

KPIs

• Lead response time
• Follow-up consistency
• Team conversion performance
• Pipeline tracking accuracy

D. Pipeline & CRM Management

Tasks

• Maintain complete project tracker
• Track:
• inquiries,
• quotations,
• negotiations,
• approvals,
• payments,
• deliveries
• Ensure no lead leakage
• Forecast monthly sales
• Generate reports for management

KPIs

• Pipeline value
• Lead aging
• Closure cycle time
• Forecast accuracy

E. Quotation & Commercial Oversight

Tasks

• Ensure quotations are:
• accurate,
• premium-looking,
• timely,
• profitable
• Coordinate revisions
• Protect margins during negotiations
• Coordinate with procurement/vendors for pricing

KPIs

• Gross margins
• Quotation turnaround time
• Discount control

F. Showroom Sales Culture & Presentation

Tasks

• Ensure showroom experience feels premium
• Train team on:
• hospitality,
• grooming,
• communication,
• client handling
• Improve presentation standards
• Maintain luxury positioning

KPIs

• Client feedback
• Walk-in conversion
• Brand perception

G. Coordination & Execution Oversight

Tasks

• Coordinate with:
• operations,
• procurement,
• installation teams,
• vendors
• Resolve project bottlenecks
• Ensure delivery commitments are met
• Support execution follow-ups

KPIs

• Delay reduction
• Client satisfaction
• Escalation handling

H. Leadership Responsibilities

Tasks

• Create sales targets
• Motivate team
• Build accountability culture
• Improve processes
• Bring market intelligence

Ideal Profile:

• 5–10 years experience
• premium/luxury/interior/building-material sales exposure
• architect-facing experience
• team handling experience
• strong communication and presentation skills
• high ownership mentality