Sales Team Lead

Primary: Showroom Sales Executive – Premium Kitchen Appliances

​Alternative Titles: Retail Sales Specialist (Kitchen & Home Appliances), Luxury Kitchen Appliance Consultant, Appliance Sales Specialist

​Job Summary

​We are seeking a proactive, articulate, and customer-focused Showroom Sales Executive to join our team. In this role, you will be the face of our showroom, guiding homeowners, interior designers, modular kitchen contractors, and architects through our range of premium kitchen appliances (built-in hobs, chimneys, ovens, dishwashers, refrigerators, and smart kitchen solutions).

​Your primary goal is to deliver an exceptional, consultative shopping experience, demonstrate product features effectively, and convert showroom walk-ins and referrals into high-value sales.

​Key Responsibilities

​1. Sales & Customer Engagement

​Greet walk-in customers warmly and conduct needs-assessment discussions to understand their kitchen layout, lifestyle, and budget requirements.

​Deliver engaging, live product demonstrations highlighting features, energy efficiency, aesthetic integration, and technology (e.g., smart home connectivity).

​Provide personalized product recommendations and cross-sell/upsell complementary appliances (e.g., pairing a built-in hob with a matching cooker hood and built-in microwave).

​Prepare competitive sales quotations, calculate package discounts, handle price negotiations, and close sales effectively to meet or exceed monthly targets.

​2. B2B & Channel Partner Relationships

​Build and nurture relationships with local interior designers, architects, kitchen studio owners, and residential builders to secure repeat project orders.

​Serve as the point of contact for custom kitchen project requirement quotes.

​3. Showroom Operations & Visual Merchandising

​Ensure all display models, working kitchen setups, and promotional signage are clean, fully functioning, and visually appealing at all times.

​Monitor stock levels on the floor, coordinate with warehouse teams for inventory availability, and schedule home delivery and installation for customers.

​4. After-Sales & CRM Management

​Log walk-in leads, customer contact details, and quote statuses in the CRM database for timely follow-ups.

​Coordinate with the service/technical team for smooth delivery, installation, and initial customer onboarding.

​Address customer inquiries, warranty queries, or post-purchase concerns promptly to ensure high customer satisfaction and positive reviews.

​Required Qualifications & Skills

​Experience: 2–5 years of proven retail/showroom sales experience, preferably in kitchen appliances, modular kitchens, consumer durables, sanitaryware, or luxury home interiors.

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Education: High School Diploma / Graduate in Business, Marketing, Interior Design, or related fields.

​Product Knowledge: Technical understanding of kitchen appliance specifications (dimensions, electrical/gas requirements, suction capacity, cut-outs) or the ability to pick up technical specs quickly.

​Soft Skills:

​Exceptional verbal communication, active listening, and interpersonal skills.

​Polished personal presentation suitable for a premium retail showroom environment.

​Strong negotiation, closing, and persuasion capabilities.

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Technical Skills: Basic computer proficiency (TALLY, MS Excel/Word, POS billing software, CRM entry).

​Preferred Qualifications

​Prior experience working with premium or built-in appliance brands.

​Existing network or rapport with local interior decorators and modular kitchen contractors.

​What We Offer

​Competitive Compensation: Fixed base salary + uncapped monthly sales commission/incentives.

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Performance Bonuses: Quarterly and annual targets bonuses.

​Product Training: Comprehensive technical and product training provided by leading appliance manufacturers.