Sales Team Leader

JOB DESCRIPTION – TEAM LEADER - TELESALES

Role – As a Team Leader, you will be responsible for managing the team who is making sales calls and closing sales

pitches with our members. To be a successful Team Leader, you should be persuasive and able to work in a high-

pressure environment. Ultimately, a top performing leader is the one who is a product expert and demonstrates

exceptional communication, problem solving and negotiation skills.

What you will do in this role:

 Quality control of the calls.

 Responsible for achieving daily and monthly collection target for the team.

 Managing the roster across the floor to ensure maximum manpower utilization.

 Managing attendance and leaves of the Team.

 Allocating Telecalling lists to Advisors.

 Continuously give inputs to the team members of their progress reports, leave records, areas where they

are lacking, etc.

 Conduct daily briefings for the team members before the shift begins.

 Responsible for re-training of Advisors.

 Maintaining various reports related to Sales and accounts.

 Responsible for daily deposition of payment collected.

 Competition tracking (for processes performance, schemes).

 Interview and shortlist (initial screening) candidates to be hired for the team.

 Performance Reviews of the team.

What you should have

 Bachelor’s Degree

 2 years’ experience developing the above skills

 Experience must include tele-marketing job

 Should be familiar with effective objection handling

 Extremely detail oriented and ability to organize.