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Application Support Engineer

Accenture India Private Limited

Application Support Engineer

Accenture India Private Limited

Hyderabad

Not disclosed

Work from Office

Full Time

Min. 3 years

Job Description

Security Architect

Project Role : Security Architect
Project Role Description : Define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Document the implementation of the cloud security controls and transition to cloud security-managed operations.
Must have skills : Identity Access Management (IAM)
Good to have skills : NA
Educational Qualification : 15 years full time education

Summary:
As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve technical challenges, ensuring the seamless operation of applications that are vital to business functions. You will engage in problem-solving activities, analyze system performance, and contribute to the continuous improvement of application support processes, all while maintaining a focus on delivering exceptional service to stakeholders.

Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Assist in the development and implementation of application support strategies to enhance system performance.
- Document and communicate technical issues and resolutions to ensure knowledge sharing within the team.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in Identity Access Management (IAM).
- Strong understanding of access control mechanisms and security protocols.
- Experience with identity governance and administration tools.
- Familiarity with user provisioning and de-provisioning processes.
- Knowledge of compliance standards related to identity management.

Additional Information:
- The candidate should have minimum 3 years of experience in Identity Access Management (IAM).
- This position is based at our Hyderabad office.
- A 15 years full time education is required.