Senior Manager - Lean Digital Transformation

Ready to shape the future of work?  

At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.  

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.  

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. 

Inviting applications for the role of Senior Manager-LDT, Lean Digital Transformation 

We are looking for a hands-on AI/ML Solution Architect who can design, build, and scale real-world AI systems—not just prototype models or create high-level diagrams. This role sits at the intersection of business problems, data, and production-grade AI engineering. 

You will be responsible for taking ambiguous business problems and translating them into end-to-end AI/ML solutions that are reliable, scalable, secure, and measurable in production. 

Responsibilities 

Key Responsibilities and Roles 

• Project Leadership: Lead high-impact, cross-functional teams to tackle complex,, organizational-level problems. 

• Data Analysis & Tools: Utilize statistical software (e.g., Minitab) to analyze data and define actionable, evidence-based solutions. 

• Methodology Implementation: Apply DMAIC (Define, Measure, Analyze, Improve, Control) and Lean principles to maximize efficiency. 

• Mentorship: Coach Green and Yellow Belts on Six Sigma tools and methodologies. 

• Change Management: Motivate teams, manage stakeholders, and embed new, improved processes into the company culture. 

• Financial & Operational Metrics: Deliver measurable improvements, including cost savings, improved performance, and higher customer satisfaction 
   
  Qualifications we seek in you! 

Minimum Qualifications 

• MBA, BTech, Masters 

• Strong understanding of AI observability, reliability, and cost optimization 

• Understanding of ethical and responsible AI 

Preferred Qualifications/ Skills 

• Experience building AI platforms or reusable AI frameworks 

• Experience with enterprise-scale AI systems 

• Strong opinion on AI safety, explainability, and responsible AI 

• Ability to challenge requirements and simplify over-engineered solutions 

Why join Genpact?  

• Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation  

• Make an impact – Drive change for global enterprises and solve business challenges that matter  

• Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities  

• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day  

• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress  

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.  

Let’s build tomorrow together.  

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.   
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.