Senior Software Engineer - ServiceNow HR Service Delivery

Senior Software Engineer-Service Now

About this role:

Wells Fargo is seeking a senior software Engineer ( Service Now HRSD).

In this role, you will:

• Lead moderately complex initiatives and deliverables within technical domain environments
• Contribute to large scale planning of strategies
• Design, code, test, debug, and document for projects and programs associated with technology domain, including upgrades and deployments
• Review moderately complex technical challenges that require an in-depth evaluation of technologies and procedures
• Resolve moderately complex issues and lead a team to meet existing client needs or potential new clients needs while leveraging solid understanding of the function, policies, procedures, or compliance requirements
• Collaborate and consult with peers, colleagues, and mid-level managers to resolve technical challenges and achieve goals
• Lead projects and act as an escalation point, provide guidance and direction to less experienced staff.

Required Qualifications:

• 4+ years of Software Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• 4+ years of Software Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 4+ years of ServiceNow HRSD development in an enterprise environment.
• Strong technical experience of implementing solutions – by configuring and customizing – for all ServiceNow HRSD product modules.
• Experience in all ServiceNow HRSD product modules like - Onboarding, Offboarding, Case, Knowledge, HR Virtual Agent, NowMobile, Safe Workplace etc.
• Strong scripting ability using JavaScript and ServiceNow APIs.
• Ability to write/troubleshoot/enhance custom business rule, client script, script include, UI policy, data policy, UI script, ACL.
• Ability to troubleshoot medium-to-complex configuration/scripting issues.
• Well versed with various integration mechanisms with ServiceNow and must have strong experience in handling 4-5 integrations with different 3rd party products preferably with Workday.
• Well versed with Flow Designer and IntegrationHub, apart from traditional Workflows.
• Well versed with SN Performance Analytics.
• Well versed with SN ATF
• Strong oral and written communication skills. 
• ServiceNow Certified Administrator
• ServiceNow Certified Application Developer
• ServiceNow Certified Implementation Specialist – HR
• Continuously improves upon current platform knowledge by learning new applications, studying new release notes, maintaining certifications, and broadening skill sets.
• Should be creative and innovative implementing solutions by utilizing the platform’s features as per requirements.

Job Expectations:

• Perform Technical Analysis on the ServiceNow applications and modules
• Perform ServiceNow application configuration/development as per planned user stories
• Perform code reviews for other developers in the team.
• Drive and adhere to ServiceNow development best practices.
• Create design documentation translating the functional requirements.
• Work closely with ServiceNow product owners to build requested items.
• Create and configure Notifications, UI pages, UI Macros, Script Includes, Formatters, etc.
• Create or update ServiceNow reports and dashboards
• Create automated scripts using ATF.
• Flexibility to work with a variety of personalities and styles
• Team Player
• Must be a self-starter and keen to explore new solutions

Posting End Date: 

21 May 2026

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

 

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.