Senior Technical Program Manager

Senior Technical Program Manager, GREF Tech

GREF Tech is seeking an exceptional technical leader to join us as a Senior Tech Program Manager. Our software development team creates innovative services and tools that serve our Amazonian customers and empower corporate real estate operations across more than 60 countries. We build solutions that transform workspace experiences and management through technology, focusing on solving hard problems in physical-digital services, space management, supply and demand matching, design and construction optimization, employee health and safety, sustainability, and advanced building management systems and IoT. As a leader in GREF Tech, you will help shape how Amazon operates the world's largest corporate office infrastructure. Our team is part of FinAuto and functions as GREF's dedicated tech team. We are effectively a startup created to solve GREF's existing and future technology needs, with the opportunity to invent, build, and operate from (approximately) the ground up.

Key job responsibilities
1. Strategy & Roadmap: Drive GREF Tech's technical strategy and roadmap development. 2. Partnerships & Alignment: Partner with business stakeholders, technology leadership, and product/program management teams to understand business needs, invent solutions, define requirements, and ensure OP1/OP2 alignment across all systems. 3. Architecture & Technical Expertise: Architect large-scale distributed systems supporting global real estate operations at Amazon scale, leveraging strong technical expertise with AWS primitives and distributed systems. 4. Delivery & Execution: Deliver results by leading cross-functional development teams from design to rollout. 5. Engineering Culture & Operations: Foster a culture of engineering excellence and innovation; own your operations through metrics and mechanisms to drive continuous improvement across your teams. 6. Influence & Leadership: Influence technical direction across partner teams and organizations. 7. Mentorship & Development: Mentor TPMs and engineers, participate in TPM promotion assessments, contribute to talent development, and educate the community on best practices through internal conferences and knowledge sharing. 8. Communication & Trust: Excel in communication and cross-functional collaboration; earn trust through regular communication with senior management on status, risks, and change control. 9. Metrics & Data-Driven Decisions: Own all metrics around initiative goals you define; make data-driven decisions. 10. Resourcefulness: Be resourceful and creative to overcome obstacles and turn challenges into opportunities.

About the team
While GREF may be a place to build, sit, meet, park, or eat to most Amazonians, behind the scene, the people, processes, and tools to make this happen are extensive and complex, providing challenges both broad and deep. If you're passionate about solving hard problems, learning new domains, and using technology to reshape how Amazon manages its global workplace infrastructure, we'd love to chat about our world. Join us in pioneering the future of corporate real estate technology.

Basic Qualifications

- 5+ years of technical product or program management experience
- 7+ years of working directly with engineering teams experience
- 3+ years of software development experience
- 5+ years of technical program management working directly with software engineering teams experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules

Preferred Qualifications

- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Experience Level

Senior Level